-
November 2023 by Tara Curran
Shout out to the store manager Lavatte (forgive me if misspelled), she really went above and beyond to help my friend get her battery transferred in today, when usually it would be the next day. Hope management sees this and gives her some sort of reward, she really went that extra mile to help a customer!!! :) <3
-
November 2023 by john
Employees lack the basic knowledge of automotive repair. Went to get a 6in peace of 1/4 rubber hose. Told them it could be longer id but it and cut it my self and out of 3 employees walking back and forth for 20 mins no one could find it. I walk back there and there's a literally a 5 foot section of nothing but 1/4 in hose.
-
September 2023 by Dariane Jackson
I have a Great experience every time I come here. Today, Jesse helped me, and I appreciate it so much. He knew exactly what he was doing and provided excellent service. I needed my battery checked and coolant level checked. He did exactly that with such a Great attitude. He even replaced my battery, cleaned the area around it, recommended the coolant fluid and even helped fill it. Thank you for being a Great person Jesse. I appreciate your help!
-
September 2023 by Bobby Brown
Zachary was GREAT! He did a great job installing my battery for my car. Great customer service! Quick and smooth process after a crazy day.
-
September 2023 by Jacqueline Thompson
Jesse helped me tremendously today. He even put my new windshield wipers on for me. Great customer service! Awesome job! Keep up the great work!
-
September 2023 by Ariana Sanders
Jesse was very helpful and informative on my issue! Very personable as well. Did a great job at changing my battery. In and out fast!
-
September 2023 by Dakota Sember
Jesse is an absolutely fantastic employee. He helped me out with a mechanical problem just down from the shop location. Helped me figure out how to get my truck running by going above and beyond.
-
August 2023 by Dywana Cooper
Customer service is always awesome when I go there. Mike was very helpful today and he also explained the products I purchased which was some very helpful tips. Keep up the good work team and thank you again Mike.
-
August 2023 by Yajaira Hernandez
Mike was very attentive despite us showing up minutes before closing. Mauricio worked diligently to ensure they’d close on time without disregarding our needs. Excellent service and customer focused ??
-
August 2023 by Sade Below
I went by a little over a week ago to see why my check engine light came on. The manager there was nice he ran the test to see what the issue was and told me and I asked if it was easy and if he could help and he was like oh no I know nothing about that… I thought nothing of it and went on my way with my paper. So Today my light came back on so I passed by so I can get the paper again cause I lost it and Manager Ethan J. Greeted me with a smile and came to my rescue. He ran the test had the other team member check to see if they had the part he got the tools and started helping me right away I pulled up the YouTube video that I seen when I was doing my own research but he took it apart the TM that he had go look for the part didn’t see it and he went to double check and once he was certain that he didn’t have it, he had the team member call another location to locate the park closest to me. No that is amazing customer service and going above and beyond for your customer Thank you for being and example to your Team that is what being a leader is all about.
-
August 2023 by E.E. Wilkins
Stopped In due to my check engine light being on; and Mike came right outside and told me what the problem was. He gave me a print out that stated exactly what he told me was the issue. I would highly recommend this location for all your needs. The customer service is top notch and thwy care about their customers.
-
July 2023 by Maria R. (Foxy)
My car broke down over here on July 4th. The employees were so kind. After I bought coolant, they let me use the hose in the back to refill my overheated car. One employee even cared enough to ask me what was wrong while he was already clocked out. God bless these sweethearts. Genuine care goes above and beyond standard customer service.
-
July 2023 by Stefanie Johnson
I had a car battery that was dead, but the sales associate at this location didn’t want to sell me a battery because “it could be the alternator”. The alternator on a 4 year old barely driven car. That’s unacceptable.
-
July 2023 by B Brown
Went in for a car battery today and Mike helped me out. I had no problem on putting it on myself but he insisted that he would do it for me. It was hot outside and I wasn’t about to argue.Thanks for the great service.
-
June 2023 by Tommy Nguyen
Fortunate to have an AutoZone half a mile away from home (Summerwood). Never really needed to visit when they first opened, but have had to make a few stops in the past few weeks. I must say that every employee that I've dealt with om each visit has been super friendly and helpful, which has been becoming rare to see in the retail world.
