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February 2024 by Rita Ayoo
I had trouble replacing my break lights. The light was stuck in the socket and couldn’t be untwisted. The employee, Jerome, worked tirelessly for about 20 mins to ensure it was replaced. I’m very pleased with the experience at this AutoZone! Looking at the other reviews and my experience, he absolutely deserves a raise for how courteous and helpful he is!
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February 2024 by Yaudel Pina fonceca
The Spanish people work there are really bad, all the time when someone calls to the store they say give a mini and never told on the phone.The Hispanic people who work in that store are very rude and treat customers badly when they answer the phone they say give me a second and you wait in line and they never speak.
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February 2024 by Andee Zhou
Very nice staffs, help me test my car and print me free report.
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December 2023 by Avaya
Jerome at AutoZone provided excellent assistance when helping me change my car's light. His expertise and friendly demeanor made the process smooth, and he took the time to explain each step. I appreciate his outstanding customer service and will certainly return for future automotive needs.
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December 2023 by Vanessa Nguyen
Jerome W helped me very much today. He is very kindly and patient a lot . He did excellent job. Thank you so much Jerome. I appreciate for your work ?
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November 2023 by Anh Nguyen
I just got my battery changed here. Jerome helped out so much and he is very friendly. Know his job well and made me feel welcome. Thanks so much, Jerome.
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November 2023 by Ducanh Truong
Jerome was awesome, he gave me excellent customer service experience. He goes above and beyond of what I expect. Highly recommended this store. Thank you Jerome!!!!. Autozone should do something to reward him for that excellent customer service.
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November 2023 by Alejandra Rivera
Jerome, was so helpful, with amazing customer service, and knowledgeable.I highly recommend him
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November 2023 by Faith R
Love this location been coming for years, every time I come if Jerome is there he always always help me with a great attitude
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October 2023 by teresita guerrero
Great service from the store manager Juan. Very professional and will be my new location to shop.
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October 2023 by victor banh
Don't ever go to this Bellaire location. 100% Bad service. I had a battery issue. I parked my car in front the store (Bellaire @ Jetty ln) AutoZone location, the "manager" Juan refused to exchange/sell the battery for me. He requested me take the battery out from my car, bring it into the shop and I put it back myself. There was only one customer in the store (me). It was not busy at all.Since when AutoZone changed it policy's replacement it for their customers. I don't have the tools to do it. Anyway, I managed driving to another AutoZone location, they're happy exchange it for me, no questions asked. Very Bad management!!!
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October 2023 by May Liu
Amazing customer service! Byron took his time helped us to patch our tire while all the tire shops were closed and we were desperate. Brian was assisting him. Definitely recommend this shop! Thank you guys!
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October 2023 by W
Irvin was extremely helpful and knowledgeable. He helped me replace my car's battery and scanned for error codes using a scanner.
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October 2023 by Carmen Knight
Wow! Talk about customer service! Jerome assisted us from stop to finish with our headlight replacement. The bulb got stuck in the light socket and he was on foot and knee helping us with retrieving it! He was friendly but most importantly, extremely helpful and well prepared!!! Thank you so much, Jerome, we literally could have not done this without your help! We will be back, because of your helpfulness.
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September 2023 by Cuba Sosa
Call 4 times in the roll and every single call was put in hold I even when to the to see how busy they were. 2 customer in the entire store and where walking around, really bad customer service, all I want is to know the price of a battery which I ended buying it somewhere else.
