Aveanna Healthcare Medical Solutions
Medical SuppliesHours:
9331 Hwy 6 Suite 170, Houston TX 77095 Hours
About Aveanna Healthcare Medical Solutions
Aveanna Healthcare Medical Solutions is a healthcare provider committed to delivering high-quality home medical solutions, including Enteral Nutrition (Tube Feeding) and Medical Supplies, to children and adults. The company aims to elevate the quality of life for its patients and create an environment of comfort, consistency, and normalcy for them and their families. Customers have generally had positive experiences with Aveanna. They report that shipments arrive on time, and the company is proactive in communicating any delays or product changes. The customer service representatives are described as easy-going and helpful, often working to ensure patients are fitted and comfortable with the appropriate medical supplies. During the recent formula crisis, Aveanna was a "life-saver" for one customer, promptly providing formula when the customer had none. The representatives, such as Marlin and Rosana, were kind and helpful in addressing the customer's urgent needs. While one customer experienced some initial issues, the company was able to resolve them, and the customer is now satisfied with the service. Overall, Aveanna Healthcare Medical Solutions is praised for its clinical expertise, compassion, and extraordinary service in supporting its patients.
Most Recent Reviews
April 2024
Very wonderful caring company and always checking to make sure everything is going well with my child.
January 2024
Why do I have to wait over more than 1 hour for assistance and no one answers, plus I've left many messages through the beginning of 2023 and have not received any phone call back, this is for my mother. Ever since Aveanna took over for Medco it's just been a disaster.
January 2024
Please avoid getting their services AVOID A HUGE HEADACHE AND FRUSTRATION!I have had soooooooo many problems with the medical supplies and to get someone from customer service is a nightmare. Long hours on the phone and they still don't help at all.
More Comments(34)
- Houston, Texas