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July 2023 by Kimbrella Bryant Farris
I just love renting here. My car was giving me trouble at the last minute trying to go my class reunion. Let me tell you I got the hook up, A brand new Mazada CX5. It was so nice with a sun roof. It took me a minute to operate the radio system, but I got it. I rode in style. Real smooth ride. I like renting here
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June 2023 by v vek Radadiya
This person is frauds with me after service and ask more moneyDo not take service from him
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June 2023 by Joachim Wolfers
I want to give less than one star, but its not possible.Bunch of thieves. Don’t deal with them.I booked the rental car. I also got a confirmation email. Once I went for the pick up they are telling car is not available. They offered same car at the end with double price.They charged me price for the mini van. Once I signed all the documents and pay the money, they gave me same car as I booked in half of price
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June 2023 by Dhanvant Chodwadia
Very worst experience. They are hungry for the money.I reserve the car. I also got confirmation.Once I was there they told no car available.They did not informed me.They need more money for the same car.Don't deal with them.
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April 2023 by Fady Gharib
Bunch of thieves. Don’t deal with them. They will over charge your card after you leave. I will fight it with my credit card company. I have proof I’m in the right and they’re thrives
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November 2022 by Frank Kalenda
Had a problem with the driver seat and Omar fixed it.
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October 2022 by Whoislimos
Amazing assistance specifically at the fast break check out at this location. Patient and knowledgeable all through out the process
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July 2022 by Toya S.
This location sucks diseased infested butt!!! This location doesn't even deserve 1 star. Waiting for the negative stars feature. I made a reservation that I prepaid then was told along with 5-6 other people (all black) that no cars were available even though there were at least 10 cars parked outside. That sucked but wasn't nearly as bad as the middle-aged middle-Eastern guy's attitude behind the counter. "He told everyone to "get out" even though everyone was just waiting for their Ubers and rides to come pick them up. He was rude, disrespectful, and his attitude was despicable - who in the heck hired him ?!?! Never, ever, ever, ever again Budget/Avis... back to Hertz I go and take my chances of my rental being report as stolen.
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July 2022 by Rebekah Lim
Efficient and friendly service. I was searching for a rental at the last minute and they called me back promptly when a car was available. Car was in excellent condition, no issues whatsoever.
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May 2022 by Cheryl L.
I've been renting from this Avis location regularly for several months while I've been waiting for my new car to arrive. They are always sooo very nice and helpful! I've been in there at least 10 times renting and returning cars and I've never seen them be anything but friendly and diligent in their work. My cars have always been clean and in good condition. I don't know if something has changed since the other reviews were written but as of 2022 this Avis location is doing a stellar job!!! I don't even price shop the other locations anymore because they're such a pleasure to do business with.
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February 2022 by ZOMBIEDAWG
Extremely fast and friendly service. Would definitely use Avis again.
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November 2021 by Monica W.
I read previous reviews and honestly not sure what they're talking about, the lady working the counter on Sunday around 11am...forgive me I do not recall her name, but she had snazzy frames. Was very Friendly and answered all of my questions. The car was in excellent condition and smelled good.
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November 2021 by Sarah Jeter
I called and made a reservation. The lady that made it put the complete wrong time than what I told her on the reservation and didn't go over the new time with me. When I brought it back (an hour before I told her I would) I was charged for an extra day because it was "late". They did nothing to try and compromise or make it better, just made me pay more money. When I asked when I would get the deposit back, I was told 3-5 business days. Well it's day 5 and I still haven't gotten my deposit and the only response I got was to take it up with corporate. I turned in my car a week ago, and still haven't gotten my deposit back. Terrible customer service. The only reason it's 2 stars instead of 1 is because they were the only place around that had a car available
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November 2021 by Sarah J.
I reserved a car through Avis on Wednesday October 27 and when I spoke to a lady on the phone I said I would bring it back on Friday October 29 by 5 pm. I returned the car at 4 pm and was charged an extra day because the lady I spoke to decided to make it for 10 am return and didn't inform me. She charged me an extra day and did nothing to even attempt to rectify her mistake or even find a compromise. Because I get a discount from work through Budget, I switched the company (but kept the same car). When I turned in the car to Budget on November 2, I was told that I would get the deposit back in 3-5 business days. On day 5, I called the place and they very rudely sent me to corporate and said they couldn't help. I called corporate and was told the refund takes 7-10 business days, and then was told 5-7 days. I called this location back and was told it was out of his control. I also brought up the fact that due to a miscommunication I was charged an extra day even though I told the lady when I needed to turn in the car. The person I spoke to started immediately interrupting me and not letting me finish, then told me to call a supervisor at corporate. I waited on hold at corporate for over 30 minutes before finally speaking to someone, when they transferred me to a supervisor, the supervisor hung up on me, so now I'm having to wait on hold and start the whole thing over again. Terrible place. I will never use this place again.
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June 2021 by Olga Cantor
I love the reps here they are friendly and very helpful..