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January 2024 by Robin Corbins
I'm a frequent flyer here..every time the service is awesome ! Rain or shine..they fit the bill!
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June 2023 by Blank
SANDRA IS AMAZING. Give her a raise or employee of the month or something. I came in at 6 on the dot when closing but she still took care of me without any attitude. And she had a serious but very funny personality. She's infectious. Have a bad experience with Avis but Sandra made it outstanding.
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February 2023 by Kristina Hill
Totalled my truck and mother in law rented us a car from here. Turned it in and ended up stranded because insurance would only rent from Enterprise. Lady at service desk was so kind and compassionate, tried to work a deal with her boss but unfortunately I couldn't afford out of pocket. They allowed me to remain inside the building until a ride came for me, even though they don't do insurance rentals. Nicest people, good service!
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May 2022 by Veronica Montalvo
I really like this place also they have a really nice and kind staff.
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April 2022 by Youngone1534 Young
I can't say enough about the outstanding service they provide. Everytime I need a rental, they come through. I will say to make your experience quick and simple, make a reservation as early as possible.
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October 2021 by Vanassa Mcgathy
Rented from these ladies for 2 months very nice and attentive. This particular branch stays busy but they make it work. Always smiling and asking about my daughter. Thanks Miss Sandra.. Mel and Jada?
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July 2021 by Diana Casillas
The BEST Customer Service ever! Very informative, polite and Professional! No waiting, quick to get me set up with a Very Nice car!! I TOTALLY RECOMMEND THIS LOCATION!!
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April 2021 by LaTunya W.
Oh my God Never use this place!! I reserved a vehicle and they don't have my information in their system This is not the first time I've had issues with this location but it is the last time I'll give them my business. On top of that the manager only works on Thur and Fri it's hard to support black business sometimes!! It's my wedding weekend!! No extra help to assist with booking a reservation at the airport for the inconvenience. Now I'm on a fast track and time schedule to get another vehicle ASAP.
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January 2021 by Vanassa.Mcgathy Mcgathy
Rented from these ladies for 2 months very nice and attentive. This particular branch stays busy but they make it work. Always smiling and asking about my daughter. Thanks Miss Sandra.. Mel and Jada?
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September 2020 by TROY WORK
Had a few hiccups here but excellent for the most part. They are WAY cheaper than the Avis at either airport. Over $100 less per week.
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August 2020 by Jordan Tarrence
Rented a truck and tow dolly, drove an hour and they told me no one is there to hook up the dolly to the truck. Wonderful, nowwnow imI get to drive another thirty minutes to the next locations. Also, theethe was behind the counter with a non employee who wasn't wearing a mask.
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August 2020 by Samuel Vasquez
So bad nothing more to say
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April 2020 by NATCHLAMIMI2011
I love this location i swear they get all my business
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January 2020 by Chris Ryen
I had no issues just arrange for transportation when you return the rental
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August 2019 by jack bauer
Worse service I've seen. Avis on wallisville is trash. I have avis preferred. That really means nothing. Reserved a car a month ago. Get here and no car. Avis wanted me to drive an hour out of my way to get a car. The manager had the authority to upgrade the car but wasn't there. The girl at the desk calls her for me to explain the situation but she wouldn't talk to me. Girl at the desk said the reservation is for the price not a car. Couldn't get any help from the corporate office either. So do yourself a favor and use enterprise!!! Avis is pure trash!
