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June 2024 by Mrs. S.H.S
Enjoyed the customer service and relationship with this store. They only work with selected schools and have plenty of cool school items. Great store
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May 2024 by AnnaBeth Choate
Great customer service! She stayed open late to let me pick up son’s gear when our schedules made it hard to connect. A really sweet lady who loves her job and helping people out!
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May 2024 by Angela Garcia
I was able to exchange a graduation gown for my student with no problems.
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April 2024 by Brenda Matthews
Balfour took the order for my granddaughter's university class ring, and when the mailing address was requested, I entered my granddaughter's off-campus apartment. They said the ring would be delivered in 6-8 weeks. No ring appeared, so I called Balfour to find out when it would be delivered, and I was told it would be shipped to the university for the ring ceremony. No where in the order process did they state the ring would not be shipped to my granddaughter's address. My granddaughter will not be attending the Ring Ceremony because she will be in Japan, so now we have to figure out how to get the ring since it can't be picked up until AFTER the ceremony.
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January 2024 by Jessica Bell
They need help and customer service personnel!
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November 2023 by Mary Yount
Fast and easy service !
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April 2023 by Nereo Falcon
They have all ur class things.
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December 2022 by Patricia Evans
Nice Place Very Friendly EmployeesMy Granddaughter Senior Ring 2023Came in and we were so Excited toPick it up from Balfour.
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December 2022 by Ana Mares
Great Customer Service. Was able to oder everything for my kids that same day. Highly recommend going in person rather than doing online. ?
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November 2022 by Alexander Reyes
I visited there since 2016
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November 2022 by Luis Cedeno
Very helpful
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June 2022 by Trecia Sterling
I would leave zero stars if possible. Employee was rude to us this afternoon when we visited with kid #1. Came back less than an hour later with kid #2and all of sudden, there is a sign posted about 6-6.5 feet high on the door that says they’re only open on Wednesdays from 12-5 in the months of June & July. This is not reflected on their business hours online and even if they were only open on Wednesdays, why were they there an hour before to show us rings?! Note on door said to text if questions but they don’t respond to messages. Extremely unacceptable and very unprofessional. Very, very disappointed in Balfour.
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June 2022 by stacey williams
My son and I went this past Wednesday to order his class ring. Knowing they were only open from 12-5pm on Wednesdays helped with potential frustrations.The woman who helped us was very polite and let him take his time when ordering.
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March 2022 by Jaylinda Moreno
We had called prior to our visit stating specific detail in regards to our arrival and the women was extremely unhelpful . Once we've entered the building the lady at the counter refused to acknowledge our presence and proceeded to work with the previous customers. When she finally finished working with the other customers , she had made it a point to attempt the start of closing although we were patiently waiting for 30 minutes and there was no one else left in the building. Assertively we asked for services as for this behavior was rediculis and the girl simply stated she couldn't help us after the excessive period of being ignored. This women completely avoided trying to aid us in any way possible and stated that she had personal matters to attend to. This service was very disrespectful and genuinely a waste of time. I don't recommend wasting the visit and would probably receive better treatment at a pawn shop.
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January 2021 by Bo P.
Open half a day, but the answering machine doesn't advise you of that. They pick and choose their hours at whim and do not deliver on time. They went from being tops in their field to the septic tank.
