Cadence Mortgage provides a positive and accessible banking experience for its customers. The company's branches offer walk-in service, and they continue to implement safety measures in accordance with CDC guidelines. While some branches may have altered hours or be temporarily closed due to inclement weather, customers can contact the branch directly or call the provided number to confirm the status. Customers praise the helpful and knowledgeable staff, particularly Agustín Canales, who was praised for his excellent service, dedication, and ability to communicate in both English and Spanish. Clients appreciate Agustín's willingness to answer questions and guide them through the process, especially for first-time homebuyers. Overall, Cadence Mortgage is highly recommended for its customer-focused approach and the support provided by its staff.
A good experience, they say that this process is stormy, but it was very bearable. Thanks to the help of Agustín who always explained to us each movement that we were asked to do and the best thing is that he speaks SPANISH!! 1000% recommended
April 2023
I was so glad I had Agustin as my lender! He was very knowledgeable with all my first time buyer questions. He made everything so easy for me, from beginning to closing day. I would recommend him to anyone who is looking to buy. :)
April 2023
Agustin was a great help, from the pre-approval process to the closing day! He was extremely informative and made the home buying process extremely smooth for us. We appreciate him and his team for making this dream a reality for us.
