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February 2024 by WAIS Queen
The time in the website not same as answer machine reply, no one answer the phone to know if they available or not ???
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February 2024 by Wendy Sanchez
Bank being closed during lunch hour should be updated in website to avoid delays for customers.
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February 2024 by Gustavo
Excellent service, thanks to Guisela for being so helpful
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January 2024 by Maman Chérie
Please do you work on Saturday
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November 2023 by Luis Medina, Realtor
One of the worst branches. The assistant manager always refuses to help regardless of the issue. As a previous bank manager I know they should be offering a better service. Also, there were over 7 people in line and only one teller. I had to waited over 45 minutes to cash a check.
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November 2023 by narges moghimi
I recently had the pleasure of being assisted by Stephanie Rodriguez at the bank branch, and I cannot say enough positive things about her exceptional service and wonderful attitude. From the moment I stepped into the branch, Stephanie greeted me with a warm smile and made me feel welcomed and valued as a customer.Stephanie went above and beyond to address my banking needs. She patiently listened to my concerns and provided me with clear and concise explanations, ensuring that I fully understood all the available options. Her extensive knowledge and expertise in banking were evident throughout our interaction.What truly impressed me was Stephanie's positive attitude and genuine willingness to assist. She was attentive, patient, and took the time to address all of my questions with utmost care. Stephanie made me feel like a valued customer, and her professionalism and friendliness made the entire experience a delight.I highly recommend Stephanie Rodriguez to anyone visiting the bank branch. Her exceptional service, attention to detail, and positive attitude truly set her apart. Thank you, Stephanie, for going above and beyond to make my banking experience a memorable one!
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October 2023 by Da Best
Horrible customer service. Literally 10 people waiting in line for one bank teller. Other workers just standing around doing nothing.
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September 2023 by lanre ogun
Whenever you’re in this centre, Look out for Stephanie Rodriguez she’s very customer friendly, pleasant and prompt with services required.I’ll sure recommend her any day.?
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September 2023 by Maria Martinez
Bad customer services They don't give the right information. They tell you one thing and they do another.
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May 2023 by Ahmed Fadul
VERY RUDE AND UGLY ONE OF THE WORST MANAGER I HAVE EVER SEE IN MY LIFEI DONT KNOW HOW ISSA BECAME A MANGER TO THIS BANK BUT LET ME TELL YOU WHY IF YOU A BLACK PERSON DONT GO THERE SHE IS THE WORST
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March 2023 by pin arb
Mrs OSLAM is extremely Rude lady she shouldn't be working at a bank, l cancelled my account because she rather be truck driver not a bank manager.
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February 2023 by Ghassan
Outstanding customer service and extremely positive experience with Moutaz. Patient, caring and attentive, Moutaz and his team take the time to make their customers understand complex financial information and help them make the best decision. Truly make you feel valued and welcomed. This is the best Bank of America branch I have been to.
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February 2023 by MG world
I entered bank one minute before closing they refused to serve me saying bank closed I just needed bank statment.supervisor did not even say hello he came to me saying we closed did .I mean there was one minute or 2 for closing time at 5 but he refused to help me. Very bad customer service very rude staff.Not surprised why there are alot of bad reviews and complain on this branch
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February 2023 by Hossam Garooda
Excellent branch, helpful team and minimal wait time.Was in and out in less than an hour.
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January 2023 by Abo Yousuf
This branch is one Bank of America branches because of their non discriminatory customer care.Of course, I would like to thank Moutaz and Guisela for their professionalism
