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April 2024 by Elena Molina
Today I went to this bank and I had a pleasant experience from the entrance and I loved the service. Thank you very much to Mrs. Michelle Davis for being a very kind and professional person. Excellent service. Recommended.
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March 2024 by Alvin Lam
Michelle is a rockstar! I would never go to another banker, thanks for being amazing!
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February 2024 by Manny Aguirre
I have a business account with Bank of America. I had a few things that needed to get verified in person. Fortunately I was assisted by Michelle and I’m glad I was lucky enough to have met her. She set up the proper expectations of what was going to take place. She set up the follow up appointment that was needed for the following day and upon my arrival on the second day she was able to assist me promptly within a few minutes. She resolved everything I needed. She has many years of experience and was great to work with. Ask for her should you need help! Thank you Michelle!
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January 2024 by Saurav Chhetri
Appointment was at 12:00 , have to wait till 1:00. They should value people’s time.
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September 2023 by Flor De la Cruz
Brittany was super kind and the service was amazing
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September 2023 by Cristina V.
I was in the Meyerland area this morning and needed to stop by for the ATM. I normally don't go inside, but today I did and the staff was accommodating. i understand using the app or ATM for quicker service honestly for most things, but today's in person visit was just fine and as expected walking in versus atm for a Saturday. I had a good experience at this location and I still got what I needed for a Saturday bank visit.
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July 2023 by Anissa Perkins m
Horrible, horrible service with making a mere cash deposit! One tellerand it appears no one else can assist with the lines as long as they are. No one even asks what person's transactions were just letting the line grow longer and longer.
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March 2023 by Mer'cari M.
First time coming here and won't be back. THIS IS ABSOLUTELY THE SLOWEST BOA I EVER BEEN TO. I've been to other banks on a Saturday and was only there 15 mins. I've been here for 40 mins and still have 5 people in front of me. Ridiculous.
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January 2023 by Mohamad Mutia
I always wonder the reason why Bank of America branches having low reviews by clients/visitors, I never experience any issue with BOF, they are always professional & friendlyIn this branch we have been treated by Odalys , she was professional, welcoming, did very good job.Thanks
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December 2022 by Bernard Lo
The line was out the door. They have one teller working on a Saturday. Another person was back there standing with the one teller. If that person is in training, pick a different day. Go to any other location. Ended up driving to a different location and making my deposit at an ATM. The ATM only allows so many bills at a time so I had to break it into a bunch of different deposits and even that was better than standing in that line
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December 2022 by Berto m
I had a wonderful experience!!! Odalys was the one who assisted me with opening a new checklist account!!! As soon as we walked in we were greeted by a gentleman and a young lady (did not get the names) Overall everyone was nice and welcoming!!
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December 2022 by Mr Modded HTX
Made an appointment for 10 am doors opened a few minutes late, I was not helped at the time of my meeting. I was asked to sit down and all this just to change a PIN number on my Buisness debit card. Honestly this is the dumbs thing I’ve ever seen.
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November 2022 by Zaeed Kala
Not sure why the review is so low here.Mr Kazuyoshi Alex Kimura was so always so nice and ALWAYS went above and beyond to help me. Such a kind hearted person.Also the lady who helped me at the register was sweet and so was the young guy who helped me in the business department.
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November 2022 by Gina G.
I only come to this branch once or twice per year, I live in another state but come to visit my daughter. This is the slowest branch in America. There will be two or three employees talking to each other in the customer service area, meanwhile there is one bank teller taking care of actual customers. And who seems to be the bank manager, he looks like he cares but then walks thru the lobby and disappears. Is he not allowed to be a teller when the line gets long? I would give zero stars but that is not an option. This branch desperately needs an overhaul.
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October 2022 by Richards TBS
Very helpful options provided to our clients when they are looking to finance their backyard project with our company. We appreciate the information and assistance. Thank you Hristo & team! Best, Cristina (Marketing associate)
