Bank of America (Lobby Service Only) has received mixed reviews from its clients. The bank has implemented enhanced cleaning procedures to reduce exposure risks based on CDC guidelines and may adjust hours to serve clients better. Many customers appreciate the fast service and commend staff members like Mariana for providing excellent assistance. However, some clients have reported negative experiences, particularly with a new employee who displayed unprofessional behavior. This employee's attitude and tone when responding to questions were perceived as annoyed, leading to disappointment among several customers who have otherwise enjoyed professional service at this location for years. While some clients have expressed their intention to continue visiting, others have decided to seek assistance at different branches due to this particular experience. Overall, while there are positive aspects to the bank's service, there are also concerns regarding consistency in professionalism among staff members.
Long lines!! One person on a Friday afternoon! This reminds me of how much I hate this bank!
March 2026
One of the worst branch i have ever seen longest wait to talk to financial and every time been there i was told the financial guy is on vacation !!!!
March 2026
Horrible service place is empty en the people at the front(neyda) won't help unless u have a appointment so I guess bank of America don't do walk ins anymore
