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November 2023 by Nicole Nguyen
Adam Brack very helpful and the best.
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August 2023 by Лілія Потеряйко
Highly recommend!!! Emily Richards and Adam Brack were very helpful and kind to us! We are very grateful to them!
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July 2023 by Kamran Mashayekh
Ms. Crystal Placide is an invaluable member of the BOA team at the 6414 SF location. She is the consummate professional who demonstrates excellence at every level. Her affable nature coupled with her keen knowledge of her industry make her an ascendant superstar in her chosen field of banking and finance.
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July 2023 by Nayef Ghamedi
Professional team.BRACK, ADAM . helped me and assist me fast and precisely. He loves his job.Good job Adam ?
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July 2023 by Emmanuel G
Very good service. The lady at the front and Emily were both very attentive.
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June 2023 by Belle L.
Nice staff but very slow service. I don't know if they are short staffed or what's going on...I used to come here when the other BOAs on Westheimer were busy...this place is now always always always super long when handling anything
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June 2023 by Akhmat Rasul
Abdullah was awesome, he helped me to open an account, good service
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April 2023 by Rachel Felipe
Absolutely terrible, and down right racist. I can’t believe how I was treated after being a Bank of America customer for years. I came in to cash a check from my job and they told me it was a bad check. I have never had this happen to me before. I went to another Bank of America and they cashed it no problems. I asked if there was an issue with my check and they said no. If you can avoid this bank please do so.
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January 2023 by Maria Mabiala
I went to open a checking account and Emily Richards was extremely helpful with her service! I really appreciated her! She definitely knows how to attract and retain banking customers. I will be back next week to open a savings account. I hope to see professionals like her more around!
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November 2022 by Rami K
The guy at the door needs to be educated on manners and people’s skills, or get a job at the flea market
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November 2022 by Shawarma Shawarma
Extremely rude and inconsiderate staff especially the greeter at the door!! Avoid
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June 2022 by Mariah Akers
They are very rude here and the banker did not want to help or work with me. She also had a very bad attitude. Would not recommend this branch of BOA to anyone.
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April 2022 by Alex Barnwell
Best branch of BoA I’ve been to. Amazing service thank you Ms Danielle.
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January 2022 by D D
What a refreshing visit! The whole staff was extremely friendly and helpful. The positivity in the room just brightens your day. Keep up the amazing work BOA! ? *NOTE - you can really tell the branch Manager Adam pushes this positivity and helpfulness.
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December 2021 by Frank Ortiz
Its incredible that I explain the Manager MOUTAZ M. That I needed a wire to closed on a purchase of my new home and Mr. MOUTAZ M. Told us we have to make an appointment. What is happening to Bank of America. We do understand the covid is changing our world, but what happen to customer service, knowing I had a closing today, Mr. MOUTAZ M. Just did not care we had a closing today. Supposedly we are VIP or Platinum and all for what... Thank to this type of management people is that we decided to close our account and find another bank that cares about customers, specially knowing the situation I was in.
