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February 2024 by Heysem Atlig
Bad service and long lines with only 1 Clark in the window. 4 people sitting down the the office doing nothing
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February 2024 by Anand Masuraha
Worst service and horrible bank manager
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January 2024 by Yaniel Alexander
Excellent service
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December 2023 by Jason Herrera
Nobody ever answers the phone
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September 2023 by Amy W.
Long term customer. I love the app which makes most things easily done remotely. Hope you put a ton of money in here and have a wonderful life.
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July 2023 by Aqil Ahmed
Terrible branch manager who doesn’t care about clients and their needs. Was not able to do transaction and branch manger made zero effort to provide any service
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July 2023 by karim shah
Very poor service. Only one teller available and there was big line.
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May 2023 by Aleia Edwards
The male Bank teller to the far right is always so nice!
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May 2023 by Yusuff
Great to hear that you had a positive experience at Bank of America Financial Center! It's always important to have helpful customer service when dealing with finances. It sounds like the staff there were very accommodating and assisted you in a friendly manner. It's great to know that you felt supported during your visit. Having good customer service in a bank can really make a difference in how comfortable and confident you feel about managing your money. Thanks for sharing your positive experience with Bank of America Financial Center!
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March 2023 by Karen boone
They never answer the phone and neither do other locations. I needed to find out if they had a safety deposit box available since the branch closes to me did not have any available. BofA expects me to go all over town trying to find which one of their branches has an available box. As soon as I get a chance they are going to loose over $100K in my savings deposit for which they pay very little in interest. Lousy customer relations.
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March 2023 by omar majeed
Thank you all. I visited this branch today and there were excellent services in terms of explanation and clarification of matters. There is a person named ROBERT ROSENBAUM who was very cooperative with me in providing advice and assistance in choosing the most appropriate one.
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February 2023 by David Chang
The front person is helpful that provides guidance to the services that you need. Although they might be busy from time to time it's better to make an appointment if you need banker's assistance. Thanks for Franklin's help and detail advices appreciated your help!
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January 2023 by Jp O.
Came in because I've never had an issue getting documents notarized at Bank of America. From the moment I was called upon from the waiting area to be assisted and found out there were documents to be notarized the lady helping me said I needed to make an appointment. Then she said the signature paper and document have to be on the same page. It's not my fault the document is long and the signature goes to the next page. Nonetheless even if what she is saying is accurate, her attitude came across as unhelpful and ready to make excuses so she can go on with her day. Never been treated like this at BOA.
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December 2022 by Natxielly Parra
This bank center has the worst costumer service, they never have enough employees to help & ATM never work. Always an issue @ this bank center.Worst for business owners!
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November 2022 by Luciano C
spend more than 45 minutes in line in the middle of the week to get my check cash too slow
