-
March 2024 by Natalie Mandujano
So recently we had this issue that supposedly my husband account was frozen due to “suspicious activity” YET THEY STILL CAN RECIEVE MONEY NOT TAKE OUT , we went to try to fix it or get money out, they gave us such a hard time due to his 10 DAY expired passport (hes not from here so its harder to renew) we didnt even notice till the lady told us. Manager comes because im asking is there some help i can get or something. She says no because she doesnt know if its him or not ? she OBVIOUSLY SEES ITS HIM NAME and everything, even has his debit card. Anyways waste of my time , go to the one on gessner they where very kind and patient and helped me in minutes no questions asked.
-
February 2024 by Alejandro Garcia
The staff is very friendly and helps youThroughout
-
November 2023 by Sareily Garcia
Excellent service from very friendly Odalis.
-
November 2023 by Paul Lancheros
Terrible service from staff
-
September 2023 by arnedrea ashley
This is the worst most racist bank of America by far it is sad to say if you are not of Hispanic decent they do not care about servicing you to point of being rude DO NOT TAKE YOUR MONEY OR SERVICE HERE TAKE YOUR BLACK DOLLARS TO ANOTHER ONE OR ANOTHER BANK FOR THAT MATTER.
-
December 2022 by Luis Castro
this is the second time they try to rob me 2 guys chased me and tried to rob me, they need more security for their clients. I don't feel safe in that bank, I'll cancel all my credits with Bank of America bad service
-
September 2022 by Lorinna Heng-Chap
My mom just needed some bank statements printed out and a bank representative to sign paperwork for proof. Nope, mission unaccomplished. She refused to sign it and tried to charge my mom $5/per statement. Couldn't even do the bare minimum work. An elementary school child could have completed this simple request.
-
August 2022 by LukeSkywalker90210
Beware! July 20 2022, somebody in a small black SUV (Mazda I believe) is watching repeat customers habits. I was followed to Luby's, then while picking up food, they loosed the valve core on one of my tires, then followed me, hoping to rob me changing the tire. Got back to work, they waited 45 min till my tire was repaired, then broke my window hoping I had left money in there. Saw them on Security Camera's. Be careful!
-
August 2022 by Sam Maglitto
This is the worst bank I have ever dealt with they should stay in California
-
July 2022 by Eric Halfacre
If I could rate a zero I would. One teller with a lobby full of customers on a Monday nearly a 25 minute wait. UNACCEPTABLE.
-
May 2022 by Milah M.
Would give 0 stars if I could. Don't answer calls EVER. Been trying to get a hold of them for almost 2 hours. They're very rude and make things impossible
-
April 2022 by Magda C
Worst customer service. All drive thru tellers have been removed forcing everyone inside to stand in long lines. Sometimes there is one person handling the lobby and you get asked to make an appointment. Funny, you don't need an appointment to deposit money, but except some service, that doesn't exist here anymore. If I could rate negative numbers I certainly would.
-
April 2022 by RICHARD LNA
In my experience, first time cashing my check 9k and less than 15 minutes They steal my money, I just crossed the street and parked to eat on the way out, my windows were broken, it was too much of a coincidence, don't you think?no one looked at me with cash in hand only the cashier I don’t know if this is too weird !!!!
-
April 2022 by Dena Green
When to bank this morning 11/9/211. 9 am doors still lock2. You can clearly see people walking around in the bank3 . No sign on the door letting people know that they will not open on time4. People walking up yanking on the door5. No one came to the door to tell the costumers anything6. Just very unprofessional company7. Not to mention they randomly close on Friday's8. I been with this bank to long Time to go9. Something changes at this bank everyday10. Now closed on Saturday and don't open until 10am WOW
-
March 2022 by Scott H.
The absolute worst bank in the Country. They use 1 teller in every location. They don't care how long you wait in line. It's like this every time you walk in a Bank of America. It's an absolute travesty! I just need to spend literally one full day to transfer all of my arch's, and bill pay's over to another bank. I've been with this bank for over 20 years and it gets worse every single DAY!! Go to any other bank. They will be much better!!!
