They did not notify customers when the bank was recently sold. Service has steadily gone downhill as their ambition to grow has ramped up. Not a bad bank at all but website customer portal is very poor and access to past records for tax purposes extremely difficult. Staff at the tellers are great.
April 2017
Will never do business with this bank, terrible customer service, especially dealing with Macy.
August 2016
All of the staff always friendly and efficient. I have small accounts with the bank, but you would think I am a shareholder the way they treat me!
