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January 2024 by JB Cruz
Love this store! Great experience
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January 2024 by Dovie Smith
I always have a great experience when I come to this location!!! My online order was ready, when I arrived. I asked for assistance with finding a few other items that I purchased while I was there and the store associates were wonderful in helping me. Very neat, organized store with friendly people.
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January 2024 by mehdi zarei
Big nice store… :)
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December 2023 by Jesse Duenes
I give them a 10! Excellent customer service very friendly staff who are willing to go out of their way to help you out! Very well organized and very clean store. I would definitely Recommend them to my friends and family.
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November 2023 by H Baanks
I'll say this, I don't usually leave reviews but I felt the excellent customer service was deserving of one. The employees name was Kenya, she was very patient and did an amazing job of being attentive suggesting selling and even introducing me to a different product (room sprays) that I normally never would buy. She even taught me about in store pick-ups on orders, never knew this was a thing. I am so happy with my purchase and am thankful for assistance when I came into the store that afternoon! I'm a long time BBW shopper, and I highly recommend this location if you're looking for a nonsmothering shopping experience.
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October 2023 by Brandi Abraham
This is absolutely the worst B&BW I have ever been in. Was told I could not do even exchanges on items that were full by employee Trynice and then the store manager, Jeri, stood at the counter arguing with me saying the employee never said she wouldn't do even exchanges. I had to respond curtly to finish my transaction to get her to move past defending her employee. She even stated she didn't know what was said during my initial encounter with Trynice due to her assisting another customer. Shame on you B&BW for these employees. Usually this is a very friendly, inviting store but definitely not this location!
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September 2023 by Mallory Miller
Every staff member at this location is so friendly and bright. Working retail is the worst and they make it seem easy and fun - B&BW please give them all raises, thank you.
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September 2023 by Paola
The workers were very nice and helpful. Allyson was friendly and helped us find what we were looking for.
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August 2023 by Kavitha Krishnan
I choose the Bath and Body Works branch to shop, simply because of their full stocked collection they usually have and their customer service. All the employees in the store have always been friendly, helpful and quick. I have had returns, issues with product and questions and everything has been resolved in a quick manner. I would definitely recommend this branch for all your fragrance shopping needs.
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August 2023 by Crystal Chambers
So I went to this location to purchase the Shampoo and Conditioner. While in the store I couldn't help but notice the positive attitudes of all the staff members. It just so happened that the manager Guillermo was taking care of me, as I had a few questions while shopping. I had to take a moment to let him know that it's very obvious that the moral amongst your team is high and that says a lot about him as a leader.Now to the shampoo and conditioner... I used to purchase this over a decade ago. There have been changes for the better. I'm a natural curly girl, and the revamped version of the product is now made without sulfates, parabens, or dyes, so that's amazing. The conditioner is very thick, which I definitely appreciate that. I plan to buy more because I love the way it makes my hair feel and smell.
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July 2023 by froogy
My experience here was exactly what I wanted. It good the store came back to this Location. Staffing service was friendly and supporting.
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May 2023 by Kat Spofford
Fabulous experience, I live to peruse the store and see new items and scents. Staff is super friendly, always offer to get me a basket and help with finding items.
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March 2023 by Rhonda Smith-stephens
I always get good customer service but it's a new guy there his name said Will never seen him before but he has excellent customer service very jolly and happy very knowledgeable his energy is amazing thank you Will need more like you
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February 2023 by Tayyaba Ali
Alison was so helpful, professional and friendly providing great customer service when I came to Meyerland store. I so appreciated her kindness as I’m a regular customer.
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February 2023 by Mercedes Ario
January 2023: This location (Meyerland Plaza, Houston) is currently CLOSED. Looks like they are renovating. Work trucks outside. Nothing on shelves.
