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March 2024 by Fab Ordonez
The food is OK. There is a sort of plumbing smell and the service is always 60%. I've been here 3 times. Each time I have something happen that keeps me from posting 4 or more stars. The last visot I came in at 940pm. They closed at 10. Let me tell you... every TV was off all the stools around me were up on the bar and I was rushed to pay out by exactly 10pm. If your manager wants to be home by 10:05 pm, maybe change your hours to 9pm close.
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February 2024 by Dawn
This was the worst experience I’ve had here. Usually it is fabulous. The wings must have sat under the heat lamp for several minutes because they came out dry and crunchy.The burger my boyfriend ordered had way too much pepper in the meat and was not edible. We had to flag the manager by to ask for help. The wait staff is more interested in being on their phones than helping customers. It was a very slow Monday night. No reason for that. We had to ask for everything from straws, to knives, to mayo, to help, to our tab! Really. I get you might have new staff, but please keep them off their phones.
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January 2024 by Calvin Dugan
The GM of the Fuqua location is rude to the employees discipline them in front of customers making employees cry and a professional as a GM
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January 2024 by Denise White
Brownie harder than a brick had to use a knife to even cut into it. Churros old and tasteless. Chicken is ok nothing really stood out that would make me want to give this place any further business. Customer service not including the cashier (he was great)-00000.
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January 2024 by Andrew Dousay
Came here with my brother. I ordered the buffalo Mac and cheese, it was better than I expected. The waitress was attentive and nice. Then man at the front desk deserves a shout out too, he came by a few times to check and make sure everything was good. So overall 5 stars to those folks here today.
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January 2024 by Smart Investor
I recently left this restaurant where, after 20 minutes of being seated, my significant other and I received no greetings or assistance. We opted to go to the counter for takeout, which took an additional 20 minutes. This was the worst customer service I've ever experienced. While ordering our to-go food, another couple was promptly helped at our previous table. I will not be returning and am happy to do no tipping in this establishment due to the poor service.
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January 2024 by Shelley Hansley
Great experience! Haven't been there in a year, but when we walked in and sat down, Mark, the bartender remembered us! He's kind, genuine, funny and personable. Laughed with us about Christmas and making cookies with his kids for Santa. ❤️ I really like the wings because they're the perfect crispness (can't stand a soggy wing). The sauces are good, service is fast and staff is very friendly. A+
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December 2023 by Bernie Garcia
JAY IS THE BEST
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December 2023 by Ralph Martinez
Great
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November 2023 by Christine Phrasavath
The hostess was a joke. I was seated and saw a young man in uniform and went back to ask the hostess if I could get his check to pay for his meal. She replied with something under her breath and said no. Wow, these are folks that have made the ultimate sacrifice to serve our country and your lazy self couldn’t figure out how I could pay for his check.Our kind waitress ended up helping me.The food was good but the restrooms did not have soap so I’m not really sure if employees are properly cleaning their hands.
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November 2023 by Leah M.
The Food , Specifically The Littles Are Very Good. I Got Sweet Heat , Garlic Parm , And Original Hot. I Ask For Bacon Cheese Fries And Was Given Fries With Cheese. I Jus Let It Slide. Had To Season The Fries As Well But I Also Let That Slide. I Rarely Ever Saw My Server Which Was Frustrating. Probably Won’t Come Back.
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November 2023 by Peyton Vasquez
I was pleasantly surprised by this place! I walked in expecting Wing Stop quality wings with less than ideal service. I was very wrong! I got seated immediately and my order was taken very quick. I had the lemon pepper wings. They were some of the best wings that I’ve had from any restaurant. The real start of the show were the mac and cheese wedges. If you go, you have to get them!To top off the whole experience, the staff were very friendly!
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November 2023 by Jamel Spencer
This was my first time and probably last. Had a very bad customer service experience with the cashier for take out order. The young girl refuse to listen as I try to ask questions regarding an item on the menu by proceeding to interrupt me asking me for my name when she had well over the first 3 minutes of silence while I reviewed the menu. While giving her the order, I also had questions about an item. While trying to ask questions she interrupted me more that twice. I then stated as I was saying before I was interrupted. She then talks back with a attitude stating its how they do their orders. I said uh huh and thats when she turns around to her co workers and said something else smart along with getting someone else to deal with me because she no longer wanted to. I then told her to cancel my order and left after speaking with management staff. The young girl got smart again and said bye with a sarcastic tone. The front hostess didn't greet men but look at me as if she was a deer in head lights asking me under her breath how many will be seated. Customer service is my pet peeve at any service oriented establishment and if people find it hard to provide that service I feel they shouldn't apply to work with the general public
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November 2023 by Daniel rodriguez
They want to charge you 5 extra dollars for to go orders with out telling you before you order. That's how you loose cusmers .
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October 2023 by Daniel Vasquez
Great staff and very spacious restaurant. Food is always hot and fresh. The servers are always very nice.
