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September 2023 by David Luna
Felt welcomed the minute I walked in . Great customer service ?
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December 2022 by josette fine
Absolutely worst banking experience!!! Strongly Wouldn't recommend doing buisness with them whether its banking, loans, ect. Not very knowledgeable and Nasty, rude, unhelpful, poorly trained customer service.
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February 2022 by Erika Ibarguen
I would like to get a possible however I will say this don’t put your money here don’t waste your time you’re completely useless and helpless they have no desires to see you use your funds or obtain your assets teller Alex Reyes was horrible and so was he standing for the day what good is a bank where you can’t even get a temporary card
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November 2021 by Timothy Colomer
I called with general question about business accounts and services. The woman that took my call was abrupt, didn’t want to answer simple service related questions, or transfer me to a more knowledgeable employee. I’m disappointed and they should be, too. I am looking at buying an existing business from one of their clients. They could have retained the account with a transfer of ownership (or something similar). I’ll be using NFCU for my business needs - thanks!! It made my decision easy.
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June 2020 by Terri Lee
Opened a new account at BB&T last week and the customer service was fantastic. The process did not take long and my banker Melissa Thoftne was phenomenal. Basically I called explained to her what I wanted to do and scheduled an appt. She greeted me at the door very warm and friendly and I was in and out in about 45 minutes. Thank you BB&T and your awesome banker Melissa Thoftne!
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November 2019 by Ariel Mills
Very good service didn't know this branch was here untill today 10/31/19 very friendly staff and very helpful as well I will be coming back to do more business.
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July 2019 by James Boales
Great Service!!! Everytime I'm There...Very Pleased With Everything....THANKS BB&T
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March 2019 by Ashton Mcclendon
awesome bank
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September 2018 by Lashay Simmons
Great bank