Truist is a bank that is currently adjusting its services to prioritize the health and safety of clients and staff. Branch services are now mainly available through drive-thru lanes, with in-person visits by appointment and some branch closures. Some branches without drive-thru options remain open with enhanced sanitization. Customers praise the staff for their excellent customer service and willingness to go above and beyond. Holly and her team are especially appreciated for their helpfulness, prompt responses, and personal assistance with online banking, account openings, and account mergers. Customers feel supported through various transitions and value the team's dedication and kindness. Overall, Truist's staff, particularly Holly, are highly recommended for their professionalism and caring attitude, making the banking experience smooth and positive.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
