Currency exchange was done at an incorrect rate. Spoke with the manager about this soon after, said she would get back with me. I have sent 2 emails and made follow up phone calls but neither have been returned.
January 2026
Every time I deposit a check, the bank places a hold on it, even though it is from a legitimate source. Last time, they put a hold on my check for two weeks. The bank put me in an extremely difficult predicament; I was late paying my rent and insurance and had to borrow to make ends meet. I will not use this bank again.
December 2025
Welcoming, knowledgeable service from Lucas and the team at this branch while setting up an account for my wife. 10/10 thanks guys
