-
March 2024 by Abdulelah AlJadani
Joshua Uduebor (PNC RICE VILLAGE BRANCH)He is helpful, respectful, and cooperative. My advice for you visit him and he will be helpful.Brother Josha is a very cooperative and respectful person, and I recommend dealing with him
-
October 2023 by Ron Fisher
They literally stole $250 from our teenage son's checking account (through a ridiculous mistake of theirs). They finally refunded $75--as though we would call it even? Seriously? I wasted 4 hours of frustration and finally moved our money to an on-line bank. They are just awful here, except for one shining star: Shanelle (spelling?) is friendly, smart, helpful, caring--perfect! But the manager makes this village branch the worst bank in America.
-
May 2023 by Frank Castle
Apparently the parking lot belongs to Roma as well? I parked in an open spot and the Roma valet came screaming that I couldn’t park there. Then he said I must have moved his cone? I didn’t move anything. He kept yelling at me that I was ruining his business.
-
April 2023 by Jamal Talley
Drive Up Services drive thru was blocked by Alsco Uniforms and some other truck for El Meson Restaurant been waiting for 20 minutes
-
May 2022 by N A
Horrible bank! Don't open a dispute because every time you do you'll have to get a new card.The bank takes forever for purchases to post to your account.Customer service is mediocre
-
February 2022 by Chrisanna Shewbart
Very rude and unprofessional teller. I went in to get a new debit card made, as I was told I could do this at any branch, the rude woman behind the counter told me they didnt have a machine to do this but she could order me one. 2 weeks later I call to find out where my card is, SHE NEVER ORDERED IT!!! At this point I have been without a debit card for over a month. Bank elsewhere. These people do not care about customer service.
-
April 2021 by Abril Som
I had a great experience with the customer service, they are very kind and friendly. The relationship manager Luis Pelaez gave us the best service we could get, he's very professional. By the way He's bilingual (Eng-Spanish).There are exclusive parking and it's necessary to use face mask into the place.
-
July 2019 by D. I.A.
Very kind and attentive personel. Alan Murillo gave us the best service we could get. ?
-
July 2018 by Cory Evans
I recently had an interview at this location. The Lead Teller Annie was amazing provided excellent customer service. However the branch manager was very rude and unprofessional. During the interview he never once looked me in my eye, he also walked out of the interview to open doors for an inspector. He seemed very uninterested in my responses. I remained professional during the entire process. I really hope he doesn't do anyone else like this that's looking for employment.
-
June 2018 by Moses Thompson
I never in my life thought I would leave a review on online, but the banker that works at this location Khrystal Gomez gave me the best service I've ever had in a bank. Extremely professional, she listed to all of my issues and gave me direct instructions and expertise on how to fix my problem. All while being kind and respectful to my personal issue. I have now referred 5 people to BBVA just because of her service. Once again she was wonderful and really gave me a much better outlook at how banking with great customer service should be.
-
August 2017 by Doug Stoner
Great personnel and attention!
