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March 2025 by sam martinez
Absolutely love the tellers here and the banker Carlos helped me with my account when I was having problems. Could not highly recommend this branch more!
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January 2025 by Luis Hernandez
Bad service
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April 2024 by maria reyes
Worst bank ever! Take your money elsewhere! RUN!!!! I have a home that is 1 house but it is divided by the state in 2. They didn’t understand Although I have all my bills, taxes and EVERYTHING under that one address! But a bank can’t capture that? Btw the staff in the bank itself are really nice this was a corporate person named Gina who handled my case and only spoke with me on the phone and at that she said she had already heard what I had to say and if I wasn’t going to add anything to it that she had other customers to attend to. RUN!!
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November 2023 by Brielle L. Gillis
I am a member of PNC Bank and I went to the Harrisburg location today to possibly cash my settlement check at that time I encounter the most scene and none verbal racial injustice I have ever had to endure. I am a trans female, who not only induced discrimination from the employee, but I was treated as if I was less A human being and I was looked up In a form that clearly stated with no communication, but Nonverbal communication that my services was not needed. I will No longer allow this financial institution to represent me in my finances. Furthermore, I respectfully reject any apology that is being presented because it’s only coming out Of guilt. Racial injustice, gender, discrimination, and Criminal profiling Was presented and 100% presented nonverbal and it hurts but still I stand
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August 2023 by Carlos Olvera
Good service from always friendly staff. They don't work miracles but they help you in whatever way they can.
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August 2023 by Brandon H
The branch banker German Rivas help clear my account issues no problem. I just walked in and he took care of me
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July 2023 by Joyce Bair
The staff were beyond great and as soon as I walked into the building I was greeted with a hello and how are you. And what can we help you with today
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May 2023 by Brandon Hong
The branch banker German Rivas help clear my account issues no problem. I just walked in and he took care of me
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April 2023 by Robert R. Rodriguez
ATM is always busted!!!How can I get any cash when it's always busted?!!! Especially on the weekends!...moving foward.... it's been about a month with NO ATM AT ALL!!!! What the hell is going on?!!!! Cut rate bank!!!Don't get me wrong the staff inside has always been very helpful but that damn ATM issue is unacceptable!!!
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January 2023 by Al Hawili
very difficult to deal with! Their system is trash. months after you update your address they don't update it and then you can't do anything with your account. Had to switch to a different bank to save myself the trouble. If I could give them zero stars I would.
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December 2022 by Lovie Smith
I went to get a notary for a birth certificate replacement for my passport. The lady at the door told me that she didn’t know what type of notary services they offered and that she would contact the branch manger. When the branch manager arrived, she also didn’t know. She had me wait there while she was typing and all of a sudden I heard “Secretary of the State“ which came from the computer she was typing away on. I asked: “how will you find the answer there” She claimed she hit the wrong button, however, it was obvious she was not looking for the answer at all! Mind you I had a flight to catch! So as I continued to wait, I contacted PNC and they told me what notary services they offered. It literally took me two minutes to find out something that they both should know or would have been able to find out sooner then me, the customer! Additionally, when the security guard walked out she stated to the manager, “Call me if you need me” What!! I was not using foul language! Nor did I make any threats! So that too was unnecessary and unprovoked. Needless to say, I will be contacting corporate not just because they didn’t know the aspects of their job, but more so because they blatantly didn’t care to find out! Moreover, I would expect a branch manager would behave with more grace and compassion for her customers and lead by example.
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November 2022 by Cynthia Garcia
The service is slow. But the teller was very friendly
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August 2022 by ??
Customer service?
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March 2022 by Joshua G Crampton
The branch manager here needs to be fired. She was extremely unhelpful and claimed she was going to send my account to a higher department and accelerate my issue to get a call back to solve my problem. I sat by the phone and never got a call back.I then proceeded to call the branch back more than 15 times and the brand intentionally kept ignoring my callsFire her
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October 2021 by Joseph Tamborrello
Customer service?
