PNC Bank receives mixed reviews from customers. Some staff members are described as very kind, attentive, professional, and friendly, going above and beyond to help and give good advice. However, other customers find the transition confusing and frustrating. Criticisms include needing more help, with sometimes only one teller and two bankers available, and the drive-through being always closed. Some customers see potential but have had frustrating experiences, while others would definitely recommend the bank.
Everyone is very friendly. Management is easy to meet 1:1 if necessary for involved problems, needs, questions; very helpful. They are there to serve us.
September 2025
The banker was courteous, helpful, explained options and helped me with a problem I had. It was greatly appreciated.
August 2025
Reynaldo is very kind, attentive and is ready to answer any questions, ready to help if the account is no longer good for yourself Reynaldo will find a way to help you give the best advice for you to stay with them in the long term I recommend PNC Bank because of the care Reynaldo has given me since the beginning
