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February 2024 by La Tiendita De Descuentos
Excellent treatment, mainly from Uriel, who always provides us with quality attention and service. Few people take the time to assist you and resolve doubts, especially when we have emergencies with business accounts.
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December 2023 by SBR SBR
Thanks to Uriel. very helpful and supportive. great customer service
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June 2023 by EventBrice
Just started visiting this Branch due to me opening a new store nearby. Ms Victoria Mcdonald is extremely uptight, not welcoming and rude.... Terrible Service.
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December 2022 by Keley Kelz
Uriel was a great help! Very insightful, experienced, and kind! I would refer him to anyone!
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July 2022 by River Gordee
TAKE BANKING ELSEWHERE!!!!!!EXTREMELY RUDE BRANCH MEMBERS AND GOT MAD AT BECAUSE I DID NOT UNDERSTAND SOMETHING RIVER OAKS BETTER FIX THIS MESS GET ONC OUT!!!
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June 2022 by Roshyn Lewis
I made an appointment for this location online for 4:45pm, I got their and the branch manager told me that i could not be seen because my appointment was sent to another employee that was not their. Now they don’t close until 6pm so i don’t understand why no one in the bank could setup my business bank account. She basically turned me away and it was done very rude and unprofessional, I am very disappointed in this location and i will be calling corporate!’n
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April 2022 by Jojo Martinez
Julia Sanders must be knighted as a Dame by the Queen. She was my saving grace in PNC as it hasn’t been easy in my business, times and BBVA becoming PNC. She handled all of my stressful needs with a smile and charisma. Plus she smells amazing (Baccarat Rouge 540). I ended up staying with PNC as I was researching other banks today. I actually left better than how I felt from the therapist’s office. As these times have been extremely difficult, Julia Sanders you have salvaged my hope in humanity! Thank you for your human customer service.
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April 2022 by D Bray
Don't bank here they'll give you the run around Hold Your money and play around with your time. I miss when it used to be BBVA but PNC is very unhelpful when it comes to your funds . I had to push the banker to do there job . I been to 4 different banks and had to push them to do there job there unhelpful and rude . It's like they get paid to not help people. I wouldn't suggest this bank to anyone I know .Worst experience with a bank ever .
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April 2022 by Nicole
Branch manager is EXTREMELY rude and not helpful in the slightest. Don’t waste your time.
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February 2022 by Cristian Eduardo Capellino
Since PNC took over BBVA Compass it has been a nightmare, PNC has found the way to screw up every step of the way. Products still do not work, disoriented staff, I have lost confidence in management
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January 2022 by Gregoris Farias
Over an hour waiting for a banker to do wire, they have just one banker and went he goes to lunch, no one is able to help
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December 2021 by A S C M
THE MOST DISRESPECTFUL PEOPLE I HAVE EVER SEEN. I AM GLAD I CANCELED ALL THE SERVICES WITH THEM. THEY WEREN'T READY FOR THE TRANSITION AT ALL. IT WAS A MESS BEFORE..NOW IS DOING REALLY BAD WITH THE CUSTOMERS.
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October 2021 by Wendy Wax Oxman
Very poor hand over from compass. Very Poor. Closed all banks on the weekends. I am not looking forward to future banking with these folks!
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September 2021 by Marisol Gonzalez
Great customer service and they always have a smile on their face like they genuinely love helping their customers
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July 2021 by Teresa Hunter
I have not got one bank records since nov 2020 ask the folks at bank they act like they lost i own a business i do not need someone getting my information. Plus hubby and i go into bank one lady who works there told my husband he needed mask and i said no the governor done signed the act in face mask. She said we do not run under state or federal i said well then the company needs to move out of Texas
