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March 2024 by sahil vasaya
I opened account recently but they opened wrong one not the one i wanted and they committed to change within 2 days but more than a week , when called at location getting answer that banker is off today call later or wait more time bad service.... not recommended specially this location
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January 2024 by Stephanie Annor
Do not go to this Bank, or at least this location. My family member went to get information and the teller gave false information which resulted in fraud.
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January 2024 by Lashae Lee
Horrible customer service representative. The customer service call center representative is horrible at doing their job. I worked with a guy name ALVIN and he didn’t do my dispute right so now my account is in the negative. This bank is trash they charge you fees to transfer money, they will take money out your savings if you go into the negative for overdraft protection that I didn’t sign up for! They don’t offer early direct deposits literally you have to wait till midnight for your funds. After my dispute is resolved I will close this account! Their pending transactions take 3-4 days on the app. They are not loyal to you they are loyal to the merchant who takes money out of your account even if your card is lost or stolen. They will give you a credit but will take it right back if they believe the merchant! I hate this bank I will never do a regular bank again! Back to credit unions for me!
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October 2023 by Josue Pecora
Good attention ??
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July 2023 by James Whipps 3
The manager will smile in your face and find any reason to not open a account for you. She may be a racist. DO NOT trust those crooks!
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May 2023 by wyatt roden (Headhunter01)
If could rate this establishment a zero I would, this is by far the most unorganized and frankly laziest drive through staff at a pnc bank I have ever encountered in the greater Houston area. A teller got an attitude and lied that they had 4 or 5 people in the drive through when in reality it was only me and one other car as if I couldn’t see that. Took 30 minutes to make a deposit and they have no commercial banking lane.
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November 2022 by ro ro
Nice courteous employees but only 1 window open
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August 2022 by Darshan Patel
Closing time for this location is 6pm. I am outside before closing time and said they are closed still over 5 minutes remaining.
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July 2022 by La Rinda Morgan
I would like to acknowledge one of the tellers in the bank. SAM is a hard worker and very polite and positive attitude. This bank is at West Bellfort Branch. I have him a ten star for every time I go on Saturday. So, please give him a raise ($20). I would like for him to be Employee of the month. Thanks again for putting SAM at that bank.
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July 2022 by Mrs Jay Lynette Carter S
Love this bank they are so quick and very good customer service
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June 2022 by Tammy S.
Great service and social distancing it was a pleasant experience. But what I did not like was my wait time since I am on lunch just to get a new atm card
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May 2022 by Ms G-baby
Zero stars if possible Stephanie is very rude and obnoxious and has no customer service skills at all. Avoid this bank when possible. She should not be able to work with the public and Why is she the only teller??
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April 2022 by Enatu Kassa (Enat)
The teller who works the drive thru today ((4/08 3:39 pm) a Hispanic young lady)) had such a bad attitude and try’s to be a smart mouth. I don’t know if it’s because she is by her held or what but she made me not want to go back to this location. I have never had a problem before I have came to this location multiple times.
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November 2021 by Jillian Johnson
I have my car loan through PNC. While the rate is great, their system is archaic. I cannot pay down principal without calling each time and having them manually move the payment. They also told me I could go to a physical bank to pay down principal.
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October 2021 by Isabel Vargas
This switch over is unorganized, they have more people doing regular cash payments but only 1 person sitting at an actual desk that can help with technical support. They should’ve been more prepared for this with more people at desks.Everyone is sitting out in their cars, waiting
