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October 2023 by Ty Morris
This is the WORST BANK EVER!!!!! Bring back BVVA definitely going to another bank
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October 2023 by Who is Rodaoo
Horrible customer service I came in for a 11:30 AM appointment with business banking with Anna set out here almost to 12 noon to be told she is in a meeting with the regional manager Jarret very unprofessional never came out to reschedule or to speak with me however, all of the other customers who walked in were seen right away who were Hispanic speaking customers. I moved here from California, and what a joke of a business take your business banking elsewhere. This is a very unprofessional place.
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July 2023 by Peter Lim
Waited from 2:55 to 3:22 for help from a banker on how to activate something quite routine on my account. Twice, they assured me “we’ll be right with you,” while assisting other customers who came in after me. Eventually, a teller informed me they couldn’t assist me. I subsequently proceeded to nearby branch that was prompt to successfully see to my needs.
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June 2023 by Jonny silva
in this bank they do not want to help you with problems with the same bank
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March 2023 by Diane Schaub
I have gotten consistent friendly and efficient service at the Meyerland branch. Would highly recommend!
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October 2022 by Spiraling Artists LLC
This is the worst bank I have ever had. The customer service is in trash. After filling a dispute for a fraudulent transaction for my business bank account they rendered a decision without asking me any questions for their investigation. Smart right. Trash bank. Don’t bank here. I’m stuck with them for now. But first chance I get I’m changing banks.
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September 2022 by Htown Resident
I came by last week and the dude didn't seem interested in helping with basic checking acct info., online banking info, like he was too busy to help.Came by this week, about 10am, different banker, Ms. Martinez was great! She was warm, patient and answered all my questions. Pnc needs more personnel like her! Was considering closing my checking but will give them another chance..
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August 2022 by Allison Scott Muzik
I really like this location. I normally go to a different branch. I am always greeted and helped promptly. I have never had to wait very long, if at all. The staff seem really cool. Always nice and friendly.
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July 2022 by David Castillo
This bank never has help in the main lobby kids running the place, been in business for over 35 yrs, they wanted my original business documents DBA will take my business some were else, thank God for these reviews, it's a shame that HR doesn't look at these complaints
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July 2022 by Clark Findley
This place is really slow, thought coming early would help. Seems to only be worse.
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April 2022 by Laura DeLeon
Parking at this branch is awful. I feel all the employees are parked in the available area in front of the bank leaving the customers to park elsewhere. Should have left the branch in Bellaire open.
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February 2022 by Amazing عجیب
The worst bank I have ever been too
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January 2022 by Arianne Davis
Worst branch ever. Stay away from this branch if you do any other banking besides cashing your check or depositing funds. None of the bankers know what to do or how to answer simple banking questions about IRA accounts or any money market information. This should be an atm only! There is no help here. Run! Run far away and never return! PNC should look for new employees because this branch is not good.
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December 2021 by Tish J.
I just hate they not open on the weekends
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October 2021 by Tahir Mahmood
A good bank on the place of BBVA USA.
