PNC Bank

Most Recent Comments

• August 2025 by Ff Ty
  Jessica Rosales is amazing!!! She helped us be right before closing and did an excellent job! Fun and easy flow process she deserves a raise 💗🤍🤍
• July 2025 by si'mone goodall
  This location has the slowest service ever. There’s only one banker available, the ATM is constantly down, and the manager was supposedly “servicing the ATM” instead of assisting inside—where there was a long line of waiting customers. If you’re trying to get in and out quickly, this is definitely not the place to go.
• March 2025 by Gabriela Jarrar
  Do not trust this bank (and especially this location) with your money. Their lack of knowledge and expertise will cost you time and money. The managers are under qualified.
• February 2025 by Pamela Welch
  I only been with PNC for a short time, I only have had positive experiences with everyone I collaborated with. I am satisfied with them thus far since being a customer of December 2024! From the time I walked into the branch office someone has greeted me with a smile and took care of what I needed to accomplish!
• January 2025 by Ashley Sanders
  The customer service is deplorable. Literally switching banks after I was refused by them giving me MY money from MY account due to a signature match? I’ve patroned this bank on multiple occasions and haven’t ever been notified of this. The manager offered no assistance, assurance or resolution. DO NOT BANK HERE!
• December 2024 by Joe Liotta
  I would give them zero stars if I could. They continually screw up my account. The mobile banking app is always down. They constantly charge my account with fees. I tried to talk to someone about my account, the manager sat at his desk on the phone while I’m waiting patiently. The girl that worked at the front kept going into the manager's office to tell him I was waiting. He just ignored her. That leads me to believe he was on a personal call. I have one business account there and a second business account I was going to transfer over to them. I'm done with them!
• October 2024 by T S
  I have been using this institution since 2010. It has changed hands a few times and is now PNC.
  Six months ago, we engaged on a commercial real estate loan with PNC. Since day one of this process, we had nothing but problems with this institution.
  I would encourage customers seeking financing for real estate to NOT consider this institution.
  Their lack of experience and knowledge forced us to terminate our contract with the seller and lose a lot of money in the process.
• October 2024 by Ericka Luke
  They suck wasted 30 mins not helping me lazy bankers just wanna sit in the office and enjoy themselves like they don't have clients don't expect to get anything done in one trip
• September 2024 by eses120
  Horrible service ..Won’t recommend them at all ..You will get so frustrated with them stay away
• August 2024 by Xxclutch 671xX
  If I could give them 1 star I would, these people have no sense of customer service and treated me like trash and irrelevant. I was none existing and didn’t try to help at all. They claimed they did, but no action was taken!!! I have had my account with pnc since before they became pnc, it was still BBVA and I had never ever ever ever had a return check. I got 1 return check and so much misguided and confusing information from pnc employees (bank managers) and my personal and business account got frozen or locked out. I never received a call, (I had to do all the calling and contacting) this bank literally made me physically ill. I contacted the company that wrote the check and made it right almost immediately from me informing them. I’m account was messed with for a 13-14 days including weekends. Again, no body called or informed me of anything. My business had to come to a halt and my monies in my personal account had 0.00. I was crippled, dead in the water. Not able to make any type of move or purchase. I had been a faithful and loyal customer for almost 7 years. I’m stressed out, my chest is hurting, my bp is up high and idk what to do!!! I have proof I have emails I have screen shots. Is there a way to sue the bank?
• May 2024 by Houston Texas
  Best branch in Houston hands down! I’ve never had an issue here since the merger! Staff and management team are very helpful!
• February 2024 by Luis Villegas
  I’m giving y’all a 5***** review because this review is directed to Maria. I’ve had this account since like 2019 when it used to be BBVA. I used to work down the street and I would make my office deposits there and Maria since day 1 has been so kind, so nice, she would ALWAYS help me with anything I needed assistance in even after I opened an account. She is professional, courteous, always greeted me with a huge smile, and never turned her back on me even up to date! Lately since the company changed to PNC I started to encounter some minor issues to where I would call customer service and I was always given the run arounds but Maria would step in and help me. Recently I wanted to close my account since I changed banks and I had called. Now this is a complaint referred to Niao Beecilla. He assisted me OTP and he was giving me push back while assisting me. He was suppose to close my account, I would ask my questions as any customer would, to make sure he was doing what he was suppose to and to make sure things were done right. He read all the disclosures when “closing” my account and never did. I ended up receiving a charge which brought the account to negative and I was so unsatisfied at his service because my account was still active and I’ve been trying to cancel the account. But then maria comes to the rescue! She needs a raise or something because of how dedicated and attentive she is to a customers needs!
• December 2023 by Tracy Walker
  This branch needs to assist customers in the order that they come in!
• September 2023 by Kenneth von Lanni
  I love my PNC
• August 2023 by Alan K.M
  I decided to close my savings account with PNC after I went to this location and saw who is managing my money.- People at this location have nothing to do with Banking and Customer Service-Highly unprofessional, last thing a bank needs.- No security at PNC banks.PNC is a no no for now.