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December 2023 by Angel Zapata
Horrible bank i deposited my bonus check since Wednesday and it’s been 3 days and it haven’t posted in my account yet I’m changing banks
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July 2023 by claudejrc
Never get a good vibe with this bank like I did when it was Compass then later BBVA.Customer service doesn’t exist here. The teller (sometimes tellers) do the best they can while the other reps sit in their offices with doors closed doing who knows what.That is the branch. There also hasn’t been anything positive I can say about the bank as a whole either.
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May 2023 by Gerald Jozwiak
Great personal service by Branch Banker, Lucia Rodriguez. PNC Banker Ms Rodriguez help me move my accounts over to their bank with ease. Also, helped with some online banking tips, which makes banking effortless. Thank you PNC
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March 2023 by champion gamer
Horrible branch I went to get a withdrawal and it took them more than 40 minutes for them to approve it. They want to know the reason for a $3500. I complete understand if it was 10,000 where I have to give the bank a reason. So they got mad and make me wait just because I told the reason was I need it the money because it’s my money. The teller was super rude I had request the bills to be specific denomination and she knew because I wrote in the deposit slip. Of course she just gave me any bills she wanted. No receipt, No thank you. I did ask for the manager and she told the manager is busy!! Yeah I guess with virtual customers because I was the only one there. They don’t even deserve one star.
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November 2022 by Christopher Middleton
Had enough. BBVA was a decent enough bank, but PNC is absolutely horrible. Everything is a charge. It's insane. Switching to anyone else immediately.
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May 2022 by Kyrenthia Whitehead
I have tried over and over again to give this location and company a chance and every time they have failed. Service sucks beyond words. They never have any money and everything is different every time I go here. Highly dissatisfied I don’t understand why they even open.
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May 2022 by Daniel Overton
Really awful, inconvenient branch. They’ve sent me to other locations on multiple occasions because they couldn’t or wouldn’t cash my business check from my account with them. They’ve had insufficient cash several times and I’m not getting much. Overall I don’t like PNC but this branch is the worst I’ve dealt with since they took over BBVA.
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April 2022 by Lorraine Isaacson
BBVA was so much better. PNC charges for EVERYTHING .. BBVA checking was free, notary was free, cashier's checks were free. I am changing banks
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April 2022 by Karen Vasquez
They really need to do something about that super small/narrow drive thru ATM, if you have a big truck be prepared to scratch your rims?♀️
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April 2022 by Willie Garcia
Does anyone even work at this location? I’ve been on hold for 22 mins….it took me longer on hold than to get there
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March 2022 by Deborah Idlebird
A great bank to restart financial recovery and responsibilities.
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February 2022 by Arturo Sandoval
BBVA use to give me free cashier checks now with PNC I have to pay 10 dls
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January 2022 by B C
This branch is very unprofessional. I made an appointment to open a personal checking account and a business account with Angel martinez. I called to confirm the necessary documents prior to coming to the branch but Angel omitted to mention several necessary forms. Instead of asking direct questions he would ask what I did for a living versus who was my employer. He seemed very inexperienced and became upset when I attempted to clarify the questions. Despite all have the necessary documents I opted not to open an account based on Angel Martinez attitude.In addition, the branch is small and understaffed with several people waiting in a lobby without any chairs.
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May 2021 by Bland Chamberlain
This branch is very unprofessional. I made an appointment to open a personal checking account and a business account with Angel martinez. I called to confirm the necessary documents prior to coming to the branch but Angel omitted to mention several necessary forms. Instead of asking direct questions he would ask what I did for a living versus who was my employer. He seemed very inexperienced and became upset when I attempted to clarify the questions. Despite all have the necessary documents I opted not to open an account based on Angel Martinez attitude.In addition, the branch is small and understaffed with several people waiting in a lobby without any chairs.
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December 2020 by Fox E.
Not to be confused with HPV VA, which is an STD I picked up in Northern Virginia when being a slut at college. This is a typical stand-alone bank in a strip mall plaza which we have used for ATM Services once so far, and probably will again, because it was pretty straightforward and in a very convenient location and not busy at all in the evening.
