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December 2023 by Howard Bring
The people are fantastic. You can speak any language even Vietnamese
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November 2023 by Justin Cassio
I really wish I could leave less than 1 star. That's all I gotta say. Garbage. They may actually have better service when the store is closed.
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October 2023 by Jeff C.
Waited 20 minutes to even be seen.
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December 2022 by Dr. Alejandro Marquis
Do not try to do business with this branch.My initial interaction with the branch manager was great. She gave a wide smile, used all the "we would love to discuss your becoming a new customer." phrases. I forwarded the requested records. They responded soon with an appt time to have a Zoom like mtg at her office with 3 other PNC associates that work with small businesses. Again, great presentation of all the things they could do for me and my business. One day, two days, three days go by without any communication back from them. I send the branch manager (smiley face) an email, then leave a voice mail, then another email asking for the status of their decision on my opening a new account. NOTHING. I mean ghosting is not even a strong enough phrase to use. Why not place a call? Or if that is too much for you, send an email stating "We have rev'd your history/paperowrk and have chosen not to do business with you. Good luck with your endeavors."So, take this for what it is worth. Another PNC branch may treat you differently, so at least give them a chance.
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March 2022 by Emanuel Mahalean
Unbelievable how worst is their system. They have to call customer call center to verify internal details about your account. Frustration and just frustration every time I have to go to this bank. I will switch my business bank asap.
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January 2022 by A O
My stimulus check is going to be hold for 8 days before I can use my funds. I definitely going to switch banks. I can't even see my stimulus check in my online account 0/10 customer service is NOT available 24/7 like other banks 0/10This type of bank is good if you out of high school but if you want a professional bank go somewhere else. Just read the reviews.
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November 2021 by Wei Yang Ang
This branch only can help u open an account but cannot help resolve it.Saying the system cannot see my details.....Basically they will take your money but when things go wrong they won't help explain
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April 2021 by Masrur
My stimulus check is going to be hold for 8 days before I can use my funds. I definitely going to switch banks. I can't even see my stimulus check in my online account 0/10 customer service is NOT available 24/7 like other banks 0/10This type of bank is good if you out of high school but if you want a professional bank go somewhere else. Just read the reviews.
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February 2021 by John Zymeri
Hate this bank, they so slow and bad customer service, bank tellers always have bad attitude they make you wait like I was waiting at walmart but here there is no line.
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February 2020 by J L
I waited inside the branch for over 5 minutes before anyone addressed me. The teller was extremely rude and short with me. Maybe it was due to the fact that I didn’t have an account with Compass. My employer banks with them and my plan was to open an account but I definitely will be taking my business elsewhere and will inform my friends and family as well. Hopefully, it’s only this branch that has poor customer service. Better luck next time
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October 2019 by David Jaworski
Was very helpful in what I needed to take care of good bank
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September 2019 by Kenn Kenn
Terrible customer service. They are only there for paycheck.
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April 2019 by Katerina Ogar
Most irritating branch. Atm never works and very slow inside.
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January 2019 by Ivo Djambov
Great people and flawless service. This is as good of a consumer retail bank branch as it gets. For this particular part of town, it doesn't get better.
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December 2018 by Ivo D.
I recently started banking at this branch and I am truly impressed by the team. They are courteous, efficient and knowledgeable. I applied for a personal credit line which has been handled excellently so far and I opened a business checking account. I strongly recommend this location for all business banking needs.
