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February 2024 by Evelyn Scypion
Dr Burns is the GOAT. Staff is Awesome. The Best Vet in Houston!!! ❤️ Dr Burns..
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January 2024 by Vickie Ramirez
Great place to bring pets for vet care. They really care about animals. I trust them with my fur babies
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January 2024 by Steve Domingo
I have been a client for 20 years. Brought every pet, plus many strays I have rehomed. Compassionate and direct honesty. Thank you!
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January 2024 by Florence Washington
Dr barns and her staff saved my girl. Miley had vertigo and it was touch and go she walked me though every thing I need to do and with a week of daily visits Miley is still here.
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January 2024 by Wanda Holt
Overall great experience
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December 2023 by Brian “Bee” Williams
Service sucked
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December 2023 by Yesenia Cruz
I liked the place and how my puppy was taken care of by the very friendly nurses, as well as the doctor explains very well about the doubts about your pet.
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August 2023 by Ara Alcaraz
Terrible service from the arrogant assistant who responds to you with arrogance and seems to be drowning in anger ? and speaks Spanish and out of ? malice she addresses my son only in English and he ignores me, just because they raised me with principles and morals, I didn't say anything to this girl because of her lack of ethics and morals, she would be right to be rude if one were also rude or disrespectful, and still according to that girl, because my son is not 17 years old, he cannot hold the dog, but well, Can you stop talking to me and respond to me in Spanish and talk to my son, very bad service with this change of staff
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August 2023 by Erik Vera
?Friendly environment
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July 2023 by Regina Summers
Thinking about taking your pets to Dr. Burns, please don't. We have been taking our oldest dog Shep to see Dr. Burns for several years. We liked that the clinic is within a few miles of where we live, so that made it convenient. I feel we looked past the un-professionalism. She truly doesn't appear to show empathy towards your pet. Case in point: A few days ago our oldest dog Shep passed out and was in need of a well body check, so my husband called Beltway Animal Hospital and was told to bring Shep in. Of course he was told that he "had" to put on a covid face mask before entering the clinic (which he begrudgingly did...what businesses are still requiring this in 2023?) So, he gets there and Burns told him to place Shep on the examination table and as he was doing this, the doctor looked at my husband and told him to put his mask over his nose...this was said as our dying dog was laying in front of her ( a mask over your nose is apparently more important.) She eventually told my husband that Shep was bleeding, and that her facility wasn't equipped for his condition and told him to take Shep to the nearest emergency animal hospital. We did, but by the time he was finally seen by a vet who cared, Shep had to be put to sleep.
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June 2023 by L. Cormier
We decided to see this vet because the location was closer than the normal vet. The vet was snappy and rude. We ultimately ended up walking out mid appointment. Didn’t even greet our dog when she walked in to the examination room. Never again, I’d drive 45 mins away to see my usual vet before I allow her to treat any of my pets.
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April 2023 by Amanda Lozano
The doctor examined our dog and we decided on euthanasia. As the doctor walked out she said the assistant will be in "to take all your money"! I understand it's a joke, but we're about to put our family dog of 12 years down. When the assistant walked in, she had no compassion and was very rude! We decided to go to another clinic where we were treated great by their staff!
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April 2023 by Davin Williams
Went here as a kid. Now going as an adult. She has not changed. Loving, informative, direct, and down to earth. Dr. Burns is not for the owners that need to be babied, she is going to tell you straight, no chaser. Thank you for EVERYTHING Doc! See you soon!
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April 2023 by Yessenia Trujillo
I would give this place no stars this place sucks so bad and the doctor is a total unprofessional and rude person You can’t even understand what she says she talks so fast and her staff is super rude too I took my puppy to get his parvo shot I sat inside my car for over 1 hours just to tell me I can’t be seen. The doctor clearly don’t care for pets all she cares about is money! She’s money hungry!!!
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March 2023 by Sprite Sam
Dr. Burns is an excellent veterinarian. We have used her services for 2 dogs over the past 15 yrs. She is to the point, honest about medical problems, and good at referring for extensive care. (tooth extraction) . We will continue to use this location. ❤️
