March 2022 by Judith Arroyo
I started banking with Benchmark when they had a branch in the Woodlands. The staff was always nice and helpful. All went downhill when they closed that branch . Their online tools are not the best but I am constantly having issues with deposits not clearing, my debit card doesn't work on the weekends, and after hours there is not a live person you can talk to. I'm giving it one star because a few months ago, one of the tellers there told me that if I was not happy she could close my account right there and then so I could pick up my money.A few months later I have decided to close my account for good.
