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January 2024 by Mary Green
I have had the best experiences with this Company. I prefer to have my car serviced and repaired here over Sewell ANY time! Sam is knowledgeable and polite. He communicates very well and I’ve never had to call to check the status of my vehicle because I am notified every step. I was having an issue with the smell of fuel in my cabin upon starting. The dealership said that this was a common problem with my model and not to worry. I took it to Benz by Blair and was informed that I had a fuel leak!! They have been the only shop I’ve been to ever since.
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November 2023 by Michelle Maresh
What a delightful business! Even better than dealership! They were professional, meticulous and on time! Thugs broke my out of town guest window! They fix it quickly! And prices were better than anywhere else!
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October 2023 by My Gymnastics Life
We got our 2016 GLC 300, serviced here and nothing but great tings. ? Great service, great prices, very professional, great work performed. Nice shop to. Mr. Sam definitely has our business going forward.
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October 2023 by Severita P.
I consider customer service to be one of the most important things in our lives. Sam immediately proved exceptional and professional customer as soon as I called to get an appointment for our GLK. He attentively answered my concerns and scheduling was a breeze! Next morning my car was impeccably inspected by Sam and George to address my auto's problems. My car was fixed and I delivered the next day!!!I could not be happier with how nice it now rides!!! Thanks, Sam!!! Most Grateful, Severita and Forrest
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September 2023 by Charles Abuah
Great service for the right price. Sam was also helpful with questions I had on the timeline for Mercedes Benz servicingService: Oil change
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August 2023 by Roblox Dude
We are a Mercedes Family for Decades. I always love working with my service advisor, Sam at Benz By Blair. He is very knowledgeable and excellent at communication—from his explanations of the service to what services may be needed to even timing his message for my car pickup so I arrive right after it’s been cleaned and ready for me to drive off. I really appreciate his extra efforts to make sure we’re all well-informed, comfortable, and satisfied. Best ever!Services: General repairs & maintenance
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August 2023 by VML
My husband and I have been going to see Sam at Benz by Blair since 2017 - He has been managing the repairs and maintenance for both of our Mercedes and we couldn't be more pleased with his service - He is an expert - extremely knowledgeable and committed to ensuring his customers are 100% satisfied. His work ethic is impressive.It is very important to note that Sam's staff are the top in their field - very thorough - extremely efficient - and have successfully diagnosed issues that no one else could figure out.We trust Sam implicitly and greatly appreciate his honesty and transparency. He is an effective communicator - very straightforward in explaining things - and ensures his clients have the information they need to make good decisions about their vehicle. Our safety is his priority, and we follow his recommendations every time.I currently have 114,000 miles on my Mercedes and with Sam's support, I expect to be driving it for many years to come!
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August 2023 by Taj A
Great Experience and honest service at Benz by Blair. Excellent customer service from Mr. Sam and his team. Very knowledgeable and friendly. These are good people here. I highly recommend Benz by Blair and I will be coming here for repairs going forward. Thank you Mr. Sam.
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August 2023 by Anna-Queen
Excellent customer service and saved a ton of money! Came here to get the service A and I’m so happy I did. The service was done in a timely manner and I got the complimentary car wash! I felt like I was in a good hands so I will definitely be back for all my cars future needs.
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July 2023 by Janice Taylor
Response to Sam Hass reply 7/25/2023-- one very important question for you Sam? Were you aware that the A/C in your courtesy car was not working? You instructed your driver to turn the A/C on so it could be cool for the courtesy ride you offered me. The car was burning up and the A/C was not working and had for been working. Integrity is high on the list for me.In closing, i rated you according to my experience and i stand behind it.WOW! please don't sign any paperwork for repairs. If someone gives you a blank service repair invoice without a detailed description of the work being done don't sign it. The attorney General office for the State of Texas has some car repair tips on their website. You should not assume that a friendly verbal agreement will get your car fixed without arguments, lawsuits, or repossessions. Sam Hass must put everything in writing upfront. The state of Texas requires that work is approved and finished before you pay. In closing God does not approve of deceitful business practices and Krama always cash in.
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July 2023 by Jasmin Franklin
Honest owner and keeps my Mercedes running in great shape!Services: Transmission
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May 2023 by Sissi Sanchez
I took my MB to this repair and they did an amazing job. The prices are reasonable. Sam took really good care of my car !!
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April 2023 by Erica Mendoza
Best Mercedes repair shop in Houston-hands down! Honest work at better than dealership prices! The tech, Hector, is very reliable and DOES THE JOB RIGHT. I’ve been going there the last 3 years and wont go anywhere else. 100% recommend.
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April 2023 by Tysie Garner
This place is absolutely amazing. He has the best prices ever does exceptional work in a timely manner. He also use’s Mercedes parts. He even washed and vacuuming my vehicle with no extra charge.Services: Steering & suspension repair
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February 2023 by Kehinde A.
Don't go to this business, he tries to upsell you especially if you are a woman. I called on the phone to ask about service B for my 2016 and he said $399, but when I showed up and he saw that I was a well dressed lady, he decided to add an extra $498 claiming my car is showing service B9, and tried so hard to convince me to pay. What he didn't know is that I know about Mercedes Services and cost. I went to Ronnie Jackson Mercedes and he did my service B for $375 and was very professional and timely. Avoid this man at all cost.
