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March 2025 by Jeff A
TV remote doesn't work. Water pressure is barely adequate.
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March 2025 by Scott Ortega
Desk collapesed on me, ac didn't work, no pressure in shower, no hot water, for 4 days. Have been a beswestern member for 15 years. Had two families meet us there...all experienced the same thing...when we asked to speak to the manager the girl at the desk couldn't get off hre phone to speak...and pointed at the name on the wall. By far the worst stay at any hotel let alone Bestwestern....
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March 2025 by Eddy P
Very clean, friendly staff, good breakfast. Close to restaurants.
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March 2025 by ashley
The staff here is very friendly and works with you. I had two reservations but I only did one and I did it online. The receptionist helped me and was able to not charge me for it. The only down part was my bed. I got a room with two beds one for me and one for my mom. My mom bed was fine but mines had a floss stick inside the covers and I was wondering what kept poking me. It was the morning of us leaving so it was too late to do anything. Crazy thing is I checked the covers and underneath the mattress and didn't see anything. But all I say is just make sure you double check your stuff to be on the safe side. Breakfast was good though. It was hot and delicious. I made a sausage egg and cheese toasted sandwich. My mom had eggs, sausage and toast. We most likely will come back again because the area is nice.
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January 2025 by Erika Anderson
Everything went well at the hotel and for the price, it was a good stay. The microwave door was unclean. Just need to resurface the tubs and buy new sheets. Customer service was great. Breakfast was decent. However, I experienced bank card fraud/skimming within 48 hours of checking in & did not use that card for anything else afterwards which poses a red flag. I'm wondering have any other guests experienced this after staying here.
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November 2024 by Prof Guillermo Rosas Álvarez
Ken place to stay on the outskirts of Houston. Next door there is a very good local restaurant 👊
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June 2024 by Juan
As soon as we walk into the hotel you can smell marijuana all over the place.(It's like someone went around everywhere smoking). Then we walk into our room and check our beds only to find both of them are completely dirty with stains and who knows what else. Then to top it of the employee bring us new sheets but almost all of them where also dirty, not to mention the fact that we had to replace the sheets ourselves. Overall not a great place to stay unless you want to smell like marijuana.
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June 2024 by Alice Duckworth
Went by personally booked rooms for every weekend for several months. Will be in the area every weekend and needed a place to stay. Went by the first day of my reservation to check in and my room had been cancelled by the owner. Not just the one night, but every night. It was 2 pm that day check in was 3pm. The clerk said I was a no show per his notes. He refused to speak to me. They had no rooms available. Shady business.
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June 2024 by Nolaeast74
Clean hotel
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June 2024 by Christina W
If you want to feel like home this is the place. This best western made me feel so welcomed. And every one I came in contact with who work there was so very polite and kind. Ms. Katherine, she is a sweetheart ??. The rooms are clean, the breakfast is good, the pool clean. I will suggest this best western.
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May 2024 by robert egerton
Checked in Very late & was cheerfully greeted with a warm smile. Room was extremely clean & comfortable. Breakfast was great and the owner "Nick" greeted me in the lobby. My only regret is I couldn't stay longer. When back in area I will definitely stay again.
Safety: Parking had great lighting and felt safe.
Walkability: Cracker Barrel & Whataburger
Noteworthy details: Friendly staff
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May 2024 by Dynamic Energy
Strategically located, walking distance restaurants, incredible customer service, the place is super clean. I stay here every time I have a chance.
Rooms: Super clean. Great AC, Satellite TV,
Food & drinks: Breakfast is good here ??
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May 2024 by Eileen Grupa
Absolutely amazing experience. Everyone is so kind and helpful. Nick, the general manager, is so gracious. I highly recommend this place ❤️
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April 2024 by JC Noslo
Location was good, easy to get in and out. Staff were great, room was spacious and clean. Ac worked fine, and the bed was comfortable. Breakfast was the same each day and tasted fine. Would stay here again.
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April 2024 by Yara Hernandez
***BEWARE***
This could have been a 5 star review, but sadly we left our wallet when we checked out and when we went back to get it we were missing $60 from it. Basically there was nothing they could do, because it was my husband's word against the housekepper that was never called, because they were not going to check her. Sad part is that she was alone in the room when she found the wallet, apparently there's a chute they use for missing items, she sent the wallet in a ziploc bag, but they money was there the night before. We didn't leave the hotel at night and money was not spent, like they told us my husband may have done.
Aside from this, simple hotel, nice breakfast.
