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February 2024 by Frank Wilson
Excellent support, warm customer service, great people.
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February 2024 by Chris Heise
Very fast turnaround and extremely knowledgeable mechanics in the service department.
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February 2024 by Edward Mussmann
Nice place. Lots of things I need for my bicycle. Close to my apartment. Good people.
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February 2024 by Chris Montano
Great experience with purchase of my new mtn bike. Friendly and knowledgeable sales and service. Took test ride before purchase definitely made me feel confident with my choice.
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February 2024 by Marty Grace Ambrosio
My Trek shop in New York ordered tires for me sent to the Clear Lake site. Yesterday I went to have them put on. Chuck was great, service quick and easy. Very nice store and all the employees were friendly and knowledgeable.
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February 2024 by Chris Jackson
Always a great experience coming to the shop so friendly staff is very helpful.
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January 2024 by George Harpole
Gabe and team at Trek are amazing! They know their bikes and are super passionate about making sure you get the right bike and its setup correctly.
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December 2023 by Violinist MaryAnn
I brought my bear up retro beach cruiser in for a tuneup and basket to carry my groceries in. The service was so warm and professional, with little extra touches like painting over a rusted area on the post, and they made sure I understood their demo on installation & removal of the basket.. I’ll be back for sure!
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December 2023 by K Scharchburg
The service department at Clear Lake location is the absolute best! Their quality of work and customer service is amazing. All of the staff is so kind.
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September 2023 by Lauren Markert
After coming in multiple times, Greg never got tired of seeing me or helping me. On top of that I always had my daughter with me and he always made us feel welcome. I will always go back and ask for Greg!
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September 2023 by Anthony Wells
I just recently purchased a Marlin 6 gen 2 and Greg and his team were so helpful and had an amazing attitude. You can tell this team is very passionate about what they do and don’t just come into work for a paycheck. Greg was so detailed about everything from what the bike had to offer and what it’s capable of. When I say he was very detailed, he went over everything. I see some of the one star reviews and tbh I think they are just ignorant. There is no way these guys are dishonest as I said they went over EVERYTHING!!!!! I really do appreciate this store as well as the employees. Will definitely be back to buy a helmet very soon. F.y.I, TREK is the best bike brand out there!!!!!
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September 2023 by Jessica Campbell
Mike was very helpful. He answered all my questions and helped me find the bike that best suited my wants and needs.
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September 2023 by trever mcbee
Best trek, Austin and Gabe are so helpful and always go above and beyond to help me out , I love my new checkpoint!
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September 2023 by WildFyreful
I had my bike (Liv Alight) finished with its service today. I would have put more stars, but had an issue. They were supposed to be re-grip my handlebars so they would stop sliding, but instead someone lubed them so they wouldn't stick at all. Instead of offering me a new pair, the technicians seemingly just grabbed someone else's old handlebars from in back - beat up set with damage, very uncomfortable too. Taking the bike back tomorrow and requesting new hand grips since they ruined mine and "replaced" them with a poor set.
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September 2023 by Bill Butler
These people are true professionals. Gabriel taught me more in a couple of hours than I learned in 3 trips to the Westchase location. Thanks guys. I will see you Sunday to finish getting everything I need. Need a bike. This is the place to go.
