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December 2025 by Karla Rodas
Awful!
Paid my storage on December 10rh, today is December 21st and my unit still has a double lock. I still don't have access to my unit 11 days later.
Dont come here.
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December 2025 by Sylvia Jaramillo
These folks have a hard time maintaining their property. The front desk rep ALWAYS has an excuse why the elevators don’t work. He told me they went out over the weekend because of a power outage and it was the electric companies problem because they hadn’t fixed it yet. I ran into an older couple on the third floor (we all had to climb the stairs); and the gentleman told me that the elevators have been out since last week. Attached is a picture of the back side elevator, which instructed you to use the front side elevator, but, when you get there that elevator is out of order too! Don’t even bother calling the home office, they don’t care either! GRAB A BROOM AND DO SOME SWEEPING, THE HALLWAYS, STAIRWELLS, AND ELEVATORS. (WHEN YOU CAN ACTUALLY GET TO THEM) ARE ALL FULL OF TRASH. THE LIGHT ON THE THIRD FLOOR STAIRWELL IS OUT, WHICH IS COMPLETELY UNSAFE., BUT THERE IS NO OTHER OPTION BUT TO USE THE STAIRS TO GET TO YOUR UNIT!
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December 2025 by Ernesto Macias
Tommy and Bill great customer service
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November 2025 by George Hughes Jr
Came thanksgiving to unload two carts full of stuff. Not one but both elevators are out of order. Last month here. The ac never works when it’s hot and I can’t remember the last time our elevator was working so we’ve been using the other one and walking all the way over. Today both are out of order and absolutely no notice or signs on the front door out of courtesy. Only on the elevator. This place has gone downhill since moving in.
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November 2025 by gerardo lopez
Paying 90 dollars for equipment that should be working be out of order. Called management, their solution take the stairs. Lol seriously?
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November 2025 by Adam Perez
I spoke with the employees about the third floor being warm, they told me they're working on the ac unit. Months later still warm.
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November 2025 by Raul Trevino
Thomas was very friendly and patient when showing all of the units.
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October 2025 by Vibe
Tommy was amazing and was very knowledgeable
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October 2025 by Gianna Laureano
Tommy & Bill were amazing. We opened up a storage and they were very helpful and quick. Just all around great guys and had great conversation.
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October 2025 by Nena Pérez
Excelent service. Thank you Mr. Tommy
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September 2025 by Water Water
Has anyone ever been able to threw, to talk to someone. If so let me know. I can only give 1 star.Ho storage family, it's time to remove your items out of i storage. By now im sure you you have received an email. Your storage went up another 20.00. Call Bill, in the office. He told me, storage will be going 20.00 even 9months. It's a rip off. Good luck.
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July 2025 by Southernempire Landscape
I have 3 units in third floor, ac doesn’t work for months it’s really hot. I do not recommend , I will be looking to change to a different storage facility.
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June 2025 by Alex Venegas
Mr Bill, the property manager, made my storage rental experience a fantastic one. I’ve rented many other units elsewhere in the past, but this one was exceptional. Mr Bill provided me with many options and carefully guided me through the process. His candor and easy presence made renting a real pleasure. Do yourself a favor and stop by. You won’t regret it. Thanks Mr Bill.
Alex Venegas
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June 2025 by Jonathan Navarrete
Mr. Bill helped me very efficiently and gave me several options. I highly recommend him! Thank you very much!
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March 2025 by A. Ly
I came in looking for a storage. Bill was very nice and helpful, and helped me picked out the right one for me. Great customer service and knowledgeable.
