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July 2025 by Madison Case
Had the best experience with Mike! He was so kind and knowledgeable. We love my Blue Nile engagement ring and are looking forward to our bands!
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July 2025 by ROD EDDINGTON
This was the first time that I visited Blue Nile.
I was impressed by the merchandise and by Jane, a highly knowledgeable person in the jewelry field.
Jane helped me to find the perfect wedding ban. She made the selection process easy and fun!
I strongly recommend Blue Nile for your jewelry needs.
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June 2025 by Deondra Parker
I can’t thank Jane enough for her attentiveness and knowledge. She helped to create my dream ring, and for that she will always be the one I recommend for others. If you’re looking for any jewelry needs or questions, make sure you ask for Jane!
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June 2025 by Tom Lum
Thank you to those who posted reviews about this business being dishonest, snooty, and unprofessional in how they treated customers! I was about to send my friends son here and I’m glad I didn’t. On all the review responses from the owners it’s a bull shit blanketed response. No one wants to call your showroom your business sucks!
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June 2025 by Van McVeigh
Mike was very friendly and easy to deal with. Explained everything in detail and wasn't pushy in any way.
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June 2025 by d b
Nikko was great and so was the purchase experience. Would definitely recommend to others.
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June 2025 by Moe Garcia
Ting Zheng was extremely helpful and knowledgeable with the rings I was interested in. She was also very patient and allowed me to take my time to select the ring I wanted. The store itself was very elegant.
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June 2025 by Emma Sin
I have visited Blue Nile three times, and each visit was worse than the last. The first time, we walked around for 30 minutes without any assistance and eventually left. The second time, we were told to schedule an appointment online since no one was available to help us. We scheduled an appointment and went back for a third time. Upon arrival, we were not greeted and i had let an employee know we had a scheduled appointment for 1:00 PM. I had received a call 40 minutes before my appointment to confirm, which I confirmed yes. When I mentioned our appointment time, the lady told us we had to reschedule because their internet was down. While I understood the internet issue, I pointed out that I had just received a confirmation call. She offered to pull some rings for us to try on, but she walked away and never returned. We didn't get to try on any rings!
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June 2024 by Omar Urquidez
I had the most satisfying experience at Blue Nile because of the great diamonds but even more so because of the great service. Khari Allen was exceptionally knowledgeable and showed the most impressive professionalism and helpfulness. When I picked up my purchase Michelle Kim again provided professional and helpful service. Top notch experience all around.
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May 2024 by Juanita Quintero
Ms. Miller provided great service and answered all my questions.
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May 2024 by Laura Campos
If you are going to buy a gift, Nikko is a great person to help you through it! She really helped us with our wedding rings. She was very patient as we tried everything on and she suggested several options that fit our budget. We feel very happy because we will have beautiful rings for our wedding!If you are buying a gift, Nikko is a great person to help you! She really helped us with our wedding rings. She was very patient while we tried everything on and suggested several options that fit our budget. We are very happy because we will have beautiful rings for our wedding!
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May 2024 by Julie Geer
Enjoyed looking at bracelet options with Michelle. She is very knowledgeable and helpful. Overall, great experience in the store and I did make a purchase. Beautiful piece of jewelry.
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May 2024 by Alyshia Rice
Michelle Kim was very down to earth, listened and remembered what I said. Was attentive and not pushy. She was a pleasure to purchase from. I've had so many other jewelry store experience where the sales person is personally motivated to "get the sale" as apposed to helping ME get my needs met. Michelle Kim was attentive to ME. She even asked if I had eaten as I was traveling through and it was nearing dinner time. It was a welcome surprise and her suggestion for what kind of food I wanted was perfect. I would have succumb to the food court if not for her excellent suggestion. My heart and body were greatful and I can't recommend her enough. Go in and see for yourself!
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May 2024 by FaDe Rain,Parzey
Michelle was amazing
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May 2024 by Daniel Wang
I was in the market for some platinum jewelry for myself and my wife. Our usual jeweler seemed to not really have the pieces I was looking for, and the prices seemed quite a bit above typical market value. After looking around, I realized Blue Nile finally had a B&M in the Houston Galleria. We worked with Michelle on acquiring a few pieces, and the prices vs quality seemed quite reasonable and more in line with market pricing. There was no uncomfortable pressure or unsavory sales tactics. The overall experience was pleasant and enjoyable, and I would plan on working with Michelle again for future purchases. I highly recommend working with her should you visit the store in person.
