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January 2024 by Lisa Hendrix
Please do not use Blue Pearl Hospice. My dog passed on December 21, 2023 and I did not receive his remains until January 20, 2024I called on January 13, 2024 to inquire about his delivery and was told he was not ready, that it takes 2 months to be cremated because the crematorium was backed upThe next day Blue Pearl sent me a text telling me that it was my second notice and to come pick him up. I responded by reminding them that I paid to have him delivered to my houseThey shipped him a couple of days later and when I opened the package, the wooden box was covered with dust ( possibly his ashes) I don’t even understand how that could happen.Please save yourself from heartache and use a different hospice
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January 2024 by Alexis C.
I called Blue Pearl because I noticed my lab girl slowing down and I wanted to give her an option that wasn't the vet (because she always got stressed there and I wanted to give her a better experience). Blue Pearl came to my house and were so sweet and loving to her and came up with NOT a hospice plan but a long-term plan to balance meds/quality of life/ improvement where possible journey. They were also phenomenal in walking me through the plan and answering any questions. The vet had pointed out some concerns with her pain level and knee and asked me to get it xray-ed asap. Turns out it was bone cancer and it had spread everywhere. I contacted my primary vet at Blue Pearl and they gave me options for her and listened to my concerns...not to mention they were incredibly sympathetic to my dilemma of coming to terms of what was best for my girl in helping her not suffer. I had to let her go shortly after and they came and spent time with her and me and gave her treats and made sure she was happy and relieved. They called and checked in on me after and would chat about what an impression she made even if they short time they knew her.I can't recommend Blue Pearl enough - I would do this 1000x over because they were caring, thorough, available, and gave Leeloo the best care in the short time ahead had left. Sorry for the long sappy post but it was money well spent.
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December 2023 by C G
This was probably the hardest and most heart wrenching decision I made in my adult life but I'm so glad I chose Blue pearl pet hospice to help me through it. I knew my Bandit was suffering as he dealt with CHF for over a year and had bowel issues that worsened within the last few days. It's so hard to see our pet family suffer and be unable to know what they need. I called Blue pearl hospice and they were gentle on the phone and patient. They did not require info from my previous vet which was such a relief because I moved from Dallas to Houston and didn't want to feel judged for not having that info. Never did I feel any judgment or any way other than cared for. Scheduling the appt was the hardest thing to do, but I had a beautiful few days together with Bandit, although the anticipatory grief is probably equally hard. My mom and her husband came to be with me and us when Dr. Janet arrived. I asked her to text and not knock and she let me know when she was 25 mins out and texted at the door as I requested. I'm still in shock and grief but I could not have asked for a more compassionate person to help send off my sweet Bandit into a peaceful end to his suffering. This is the biggest tax on pet ownership-actively choosing a companion you're almost guaranteed to outlive. How grateful I am to have his sendoff at home. If I have to make such a sorrowful decision again I will never go another route. She did a clay pawprint and hair clipping for me to remember him by as well. She sat there and listened to stories about Bandits mischievous and special life. It takes a truly compassionate and deeply caring human to do what Dr. Janet does, and did for us that evening. It was the best choice so I did not have to worry that he would one day suffer and die in a painful way. As much as my heart is still breaking, I'm so thankful he was at peace, with us, and I'm honored to have held him and told him I loved him in his final moments. She left quietly and respectfully and we chose to have a home burial. Bandit is resting eternally under a million stars on a hundred acres of family farmland.
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December 2023 by Carmen Timm Swanger
Other than perfect health and more time there really wasn't more we could of asked for. The experience I had dreaded turned out to be a gentle and serene one. Livi was surrounded by her family until she peacefully passed. Thank you BluePearl Pet Hospice for your loving and caring touch in the toughest of circumstances. Letting go and saying goodbye.
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December 2023 by Marissa Edwards
We had the pleasure of meeting Dr. Hessel when it was time for us to euthanize our baby at home. This was a first for us. Dr. Hessel was very compassionate and kind. Having her by our side made the process a lot more comforting. I was very hesitant at first, but very happy I made the choice to choose BluePearl. I originally chose not have my dog’s ashes returned to me, but changed my mind a day later and the staff was more than accommodating. From the bottom of my heart, thank you BluePearl staff for being so kind and respectful during such a difficult time. If you are considering at home euthanasia, I highly recommend this team.
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November 2023 by JULIA NOVOSAD
Truly kind, compassionate, warm people who made the tragic event much more bearable. I can’t imagine anyone handling it better than the two kind women who came to my home. Thankful for the very humane treatment. Highly recommend this service in the comfort of your home.
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November 2023 by cambienvenu
To say you’re in great hands at Senior Paws is an understatement. We unfortunately had to make the difficult decision of euthanasia due to Lynphoma. The two women that arrived for our at-home visit were wonderful, patient, and most importantly, our boy Chief was 100% comfortable with them.Every step of the process went as well as you could ever hope for, and we’re incredibly thankful we made the decision to call them over others.
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November 2023 by Kathy B.
They were very easy to work with and contact. My uncle is on hospice and this was his dog was a very good experience and comfort in there own home. I would highly recommend them everyone was so nice and friendly
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October 2023 by Damien Olson
It has taken me a long time to write this review. The amount of care, compassion, and empathy shown by the hospice nurse was amazing. Losing my sweet Bella to cancer was heartbreaking and I'm very grateful for the nurse that bestowed such kindness to my family. I am forever grateful.
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October 2023 by Crypo Trader
Trish was such a kind and compassionate person making the process of saying goodbye to my companion Riley for me and my family very easy. She treated riley with the upmost care and respect.
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September 2023 by Joey G.
We had an amazing experience here. We used this company when are black lab was passing away and we felt so loved by them! The vet- Kat who helped us was so kind. We will never put a dog down a different way!
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September 2023 by natalia jordan
2 weeks ago, we had to let go of our beloved dog, Millie. I cannot say enough about these people. The patience and the kindness they showed both us and our pup was amazing. They didn't rush us, gave us all the time we needed to say our goodbyes. At each step through the process, they made sure we were okay, and waited until we were ready before moving forward. It was apparent that they truly do care. Even when I went by to pick up her ashes, the vet tech remembered me and my dog's name.Thank you so much for everything.
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September 2023 by Matt P
The service blue pearl provided to us in a really difficult time was great. Trish came to our home, it's very nice they offer this, my dog hated going to the vet. Trish was very sweet and patient, made sure we understood everything that she was going to do and what was going to happen. I couldn't image a more peaceful way to say goodbye to my sweet Olive. At home just sitting on the couch with us. Thank you so much.
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September 2023 by Karen Olson
It’s taken me a couple weeks to be able to write this, and I honestly don’t have anything else to say that hasn’t been said by someone else, but it’s worth another 5 star review to express my deepest gratitude to BluePearl and Dr. Brawn. Kerbey left this world at 18, in his favorite bed, peacefully in his own home. It was a gift to both of us.
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September 2023 by Ana Petrovic
This is a wonderful service to use when you have to say goodbye to your pets. We had to let go of our 12-year old cat ridden with cancer, and Dr Trish was very kind, softly spoken, patient, understanding, comforting, and took good care of our little boy. She gave us plenty of time to say goodbye and explained every step of what she was doing. We were very heartbroken but appreciative of the care that was shown to our Mossi.