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August 2023 by Callme__Thea
I pass by this place everyday on my lunch break and finally decided to go here today. Big mistake. I was sitting there eating my lunch before I go into the store as I’m sitting there this lady come out and tells me I need to leave. I’m confused as to why but right then I decided I’m not spending my money here. I told her I was leaving as I was sending a text message back to someone. This lady leaves and comes back out and starts yelling at me that this is private property. I told her but it’s a furniture store and I wanted to go look at couches as I’m in the market she starts yelling about their close and you have to have an appointment. I asked her how would I know that seeing as how I’ve never been there. She starts telling me it’s private property and I couldn’t park there and I tell her there’s no sign. She turns around and see there’s no sign. Apparently someone pulled it down. She tells me she owns the place and she wanted me to leave or she was having my car towed or was calling the police. I told her to do both ? She’s a racist and I will be doing a full review on TikTok and let the people do their job. The fact that she thought she was threatening me with the police as if I have warrants and is scared of the police is crazy. Treating potential clients like this is unacceptable.
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May 2022 by Effie Stanfield
Incredibly modern, stylish and affordable furniture. Exceptional customer service and they really try to help you fulfil your vision for your space. In love!
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January 2022 by Stefanie Crawford
I drove to the store hoping to purchase a couch and loveseat that day. They are appointment only. When I called to make an appointment, their voicemail was full. I emailed them instead. When I finally got a response, they said they were on vacation until Jan. Now it's Jan, and I still haven't heard from them. I've called and sent 2 emails. I've heard nothing. I've decided to take my business elsewhere. I'm not sure how they remain in business doing this.
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January 2022 by Kayla Meyers
I had been searching for a TEAL Leather sectional or couch/loveseat. I left numerous messages and emailed. I was patient as I know many companies are short handed. After close to 2 wks as I had almost given up. I received a phone call. I was so happy. Unfortunately, what was a normal business call turned negative fast in an odd way that left me stunned. The price for the sofa & loveseat was so reasonable that I knew I would be paying a lot for freight as I live in another state. I asked basic questions regarding the furniture. I was a serious buyer ready to buy. As I had been searching tired of leather samples and the months wait time. Excited one already made two states away. During this brief conversation suddenly the lady who was pleasant at first even joking about the state I live in suddenly changed and said, “ we don’t deliver out of state”. I stated I would have a freight company. Shocked since in all my messages & emails I said, what state. She suddenly HUNG UP on me. Totally SHOCKED!Well, I figured out the company who made the couch. Southern Motion out of Mississippi!!!!You can build your own sectional many different style and fabric samples can be sent to you by ordering them from Great Furniture Deal. You can go to Southern Motion to see all of there furniture options and furniture measurements. Plus, locate a retailer. I look back when she wouldn’t sell me the sofa/loveseat she has nor would tell me the maker.So many different ways she could of handled this. Hope this information helps someone else who is shopping for furniture. :-)
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November 2021 by Sandy Barringer
Horrible customer service after the sale forced me to throw out the broken table that was delivered, and buy elsewhere, because they would fix the issue.
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May 2021 by Michelle Tropez
Amazing quality and prices. Really unique accessories. Kind and knowledgeable staff. 5 stars
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August 2020 by Tracy Werfele
We've been herehere 3 times... Closed and openopen onlyonly to appointments... Noel and all other stores are open and have been since early May...
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April 2020 by David J.
Stay away! Tina, the president of this store, thinks it's ok to promote racism with the display of confederate flags. Would you want your friends and family to know you shopped at a store that supports symbols of slavery and oppression of African Americans?
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September 2019 by Alessandro ———————
I pass, thanks!
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July 2019 by Fainan Ahmad
This place says open and it's not even open
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May 2019 by Jessica Collins
Without a doubt the best furniture store in Houston. They have high quality furniture at crazy good pricing. I bought a tufted linen made in USA couch that looked just like one I saw at restoration hardware, so comfortable, and with tax and delivery was under $900. The family that owns it is so kind, welcoming, honest, knowledgeable and hard working. I have sent many friends here who have purchased and they've had nothing but good things to say. Love love love this store for the value they provide and the service they deliver.
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March 2019 by Daphnne Moscon
Worse treatment I ever had in my life. The seller was super nice and attentive when we were looking for a couch and we decided to buy one. However my bank had had a fraud alert and blocked my card. I had to ask them to wait until next day when I was going to the bank to solve it. At the end, my problem would take a while to be solved and I had to cancel the order. He called next morning then suddenly became very rude when I was trying to explain what happened. He did not want to hear, had the worse attitude towards me, raised his voice and hung up the phone on me.
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March 2019 by Daphnne M.
Worse treatment I ever had in my life. The seller was super nice and attentive when we were looking for a couch and we decided to buy one. However my bank had had a fraud alert and blocked my card. I had to ask them to wait until next day when I was going to the bank to solve it. At the end, my problem would take a while to be solved and I had to cancel the order. He called next morning then suddenly became very rude when I was trying to explain what happened. He did not want to hear, had the worse attitude towards me, raised his voice and hung up the phone on me. I understand you hold the couch for us for about 12 hours, I trully appreciate the little effort in understanding what I was going through, however that DOES NOT BIND ME INTO BUYING ANYTHING and as a good seller you should NEVER treat a costumer like you did. Extremely unprofessional. I'm never going to buy anything from this store and will make sure to pass along my experience to everyone I know.
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February 2019 by Jeff Ellis
nice quality and fair prices
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February 2019 by Chandra Thornton
in my opinion, can't trust pricing.
