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September 2025 by Thuney Styles
DO NOT RECOMMEND AT ALL! Try any other location the sales guy started out really cool but things went down hill really fast…. ⭐ 0 Star
Scammed, Poor Customer Service, Not the Resolution I wanted
I had a horrible experience with Boost Mobile. I paid full price for two phones, but only received one. I’ve contacted customer service multiple times and was given the runaround every time—no one took ownership of the issue just had me calling around, and I kept being transferred or told to wait or that the issue was on a different company when I had only been to this one location. I was even told to open multiple accounts just to get basic service, which makes no sense. All cause they didn’t want to refund me my full amount.
To make things worse, the manager was rude and completely unhelpful, showing no effort to fix the problem unless it came with a fee and he wasn’t trying to accommodate at all. After all this time, I still haven’t received the second device I paid for, and no one at Boost Mobile seems to care. Nor tried hard enough to even give me what I wanted.
This has felt like a complete scam, and I’ve been left with no real resolution and out of money. I would not recommend Boost Mobile to anyone. If you expect good service or to even receive what you pay for—go elsewhere.
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July 2025 by Derek Phillips
AB good service !
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September 2024 by sofia rodriguez
It says they open at 9:30 and it's almost 10 and it's closed.
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July 2023 by Omar c ibarra
Excellent service from Christopher
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May 2023 by Sandra Barron
Bad service
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May 2023 by Miguel Angel Arreola
Excellent treatment and good attention from the staff
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May 2023 by Deuce Peters
Terrible Customer service
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November 2022 by Leo Sanchez
Good customer service
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November 2022 by valentin Castillo
Excellent service
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November 2022 by Jose Rodriguez
Excellent customer service
I will return to this store
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November 2022 by Dana Guy
Really good price on phone.
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November 2022 by Olvin Maldonado
I like the service Payment of the month very good
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November 2022 by George Ford
Nice store
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November 2022 by Angelia Washington
Hem is very helpful, like most they don't know anything about phones just sell them and that's it
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March 2022 by Raymond Ware
Excellent serviceGood prices and discount from the personalLove the way the make you feel that they will solve any problemAmazing store