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October 2023 by Irene Quijano
I came in this store, he greeted me in friendly way. I was very pleased with him and his work. He did wonderful job. I recommend everyone to visit this store.
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December 2022 by Heidi Dowst
Business practices of corporate and stores are shady. Went into the store and they couldn't provide me with a SIM card replacement unless they charged $35 to put it in. Why are they charging to put in their own SIM card? Seemed sketchy.Frustrated, I decided to switch carriers so I called customer service to get my account number and it redirected me to the web site. The company website does not contain the account numbers not even in the billing history. I googled it and for boost mobile you have to call customer support to get the number. I called customer support and they checked all my security questions, pin, favorite phone numbers to call, etc. and then told me that they don't have this information and have to transfer me to the account services department. I was on hold for another 50 min. at this point working on this for almost 3 hours. Finally reached someone who was authorized to give me my own account number. Of course, if you are switching your carrier you need your account number - hmm wonder why they make it so hard. If you are willing (or desperate enough) to go through a 1/2 day of messing with customer service to get any service then this is the carrier for you.
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October 2022 by Danny Winborn
The guy was really nice but business practices were shady. I bought a Samsung Galaxy 22 at this location. I asked him if it was in stock and he told me it was. AFTER paying for my new phone, I had to stand outside and wait 30 minutes for him to go get it from somewhere else. When he brought me the phone, I thought everything was fine, but I quickly started having issues. The charger fell apart first. Then the phone started cutting off at 10% battery even in power saver mode. (Bad battery) Apps don't function correctly. The phone seizes up entirely at times. Calls and texts don't always come through. I later realized that there was no user manual in my box. Somthing standard for all new phones. Worst purchase I've ever made. 7 day return policy. I will never purchase a phone from a boost mobile store again. Only buy online. When I called boost mobile they told me they ARE NOT AFFILIATED with these stores. BEWARE.
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September 2022 by Maribel Espinosa
I Love the service especially when the help me transfer my data to my new phone. They know better than most stores and I enjoy coming here. Thanks to Saad
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July 2022 by Root
Update: Boost Mobile Is TRASH I'd pay you not to use there service, the internet is so bad 2g speeds YOU HEARD ME TO 2G SPEEDS like its so bad you can go to metro an get the " 50 dollar plan " an get your moneys worth, but the guy was nice but he shouldn't be wasting his time in such a bad scamming place, i recommend metro pc but thats my review please dont use boost
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April 2022 by Ruth
the guy is very nice, the 50 dollar plan had me at first i thought it was really slow because it was but the next month i paid everything started going faster so it's good i have a Samsung Galaxy A02s Its Like 160 I Would Rec This Place Idk About Theses Old Reviews But The Guy There Is Nice An Helpful
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September 2021 by Kathleen B.
Boost Mobile acquired our phone service from Virgin Mobile. We had VM since mid-aughts and, given our elder status, had minimal phone and text needs. Our semi-rural area was ill-served by all carriers. Boost just informed us unwilling acquired VM customers that our phone service needed to be changed because network changing - our service would be lost. I was told my Luddite 83 year old partner's flip phone would not be upgraded and would stop working. So I reluctantly worked via chat with Boost to install new SIM card in my iPhone 7 (hey, we're old, upgrades are unnecessary when death is near). The SIM card was defective. I worked all afternoon yesterday with Boost on a poorly manufactured SIM card that never properly separated from cardboard on which it was imbedded. Many tries, all producing "no sim" message, Now I'm isolated from medical care for that fragile disabled 83 yea old. Boost cut off our access to the medical resources he needs. Since I first wrote this, i found that Boost permitted my cell number to be co-opted by unknown entities, using my cell number to place majority of calls to bizarre unidentifiable numbers documented on Boost webpage talk history for my cell, including AFTER BOOST UPGRADE DISABLED MY CELL. This has gone on for lengthy period according to Boost documentation of my talk history. My cell would not update last Saturday because Boost allowed my cell phone number to be co-opted by unidentified party for possible illicit purposes. I've reported possible diversion of my cell number for drug transactions (Boost is cell service of choice for drug dealers according to sources) to DEA, DOJ, and I will continue to pursue reclamation of my identity currently improperly linked by Boost with illicit activities.
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May 2021 by Takisha Cook
I try getting help with my phone n and they just hung up in my face how rude.
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April 2021 by Alfred B.
boost mobile is the worse cellphone company there is they do deceptive trade practices and try to avoid doing the right thing for their customers if I had the money I would switch right now. Please believe me if you have boost mobile you is not doing yourself any good.
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March 2021 by Sandra Gonzales
Saad was excellent!!!!! I was able to switch phone without no hassle!!!!! Thanks for all your help!!!!!
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December 2020 by Cleveland Batiste
Pleasant and helpful experience. Sam did an amazing job making sure all of our requests were taken care of in a timely and efficient manner
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December 2020 by Moises Gonzalez
I just got iPhone 12 at very good price and amazing service
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December 2020 by Amado Diaz
Best customer service with free phones.
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December 2020 by Aaron Oliva
Good service and the guy is helpful at the store
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December 2020 by Jose Jose
Best service with free phone offers
