Boost Mobile, located at 2215 FM 1960 Rd. W in Houston, TX, offers a range of wireless services with a focus on customer satisfaction. Customers can explore the latest 5G devices and prepaid plans powered by the Boost Wireless Network, along with deals on phones from Apple, Samsung, Motorola, and more. The store is known for its friendly and helpful staff who go above and beyond to assist customers. One customer shared that their visit was quick and efficient, with a new Moto G 5G phone set up in less than seven minutes, including transferring contacts and installing a browser. The staff member also helped fit a phone into an online-purchased case, despite some button misalignment, demonstrating extra effort and care. Another customer praised the staff for their helpfulness and friendly conversation, especially noting assistance with transferring pictures to a new phone. Multiple reviews highlight the staff’s dedication to providing excellent service, answering questions thoroughly, and solving problems effectively. Overall, Boost Mobile is appreciated for its quality customer service, knowledgeable staff, and commitment to making the wireless experience simple and satisfying. Whether visiting for a new device or assistance with existing plans, customers find Boost Mobile a reliable choice for their wireless needs.
Robert is THE exception to the rule. In today's culture, it is in and out with no thought of making the customer happy and ultimately return for repeat service. He exemplifies what excellent customer service should be at all times. No issue is too difficult or challenging for him to handle efficiently and professionally.
December 2022
Hassan was super helpful we had such a nice conversation he transfered all my picture as well to the new phone. Definitely coming back.
September 2022
Man these guys are incredible best customer phone experience I've had in a while...answered all questions and all problems no need to go anywhere else..
