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January 2024 by Brittni
If I could I’d put ZERO stars! Was not greeted, and the male that was at the register kept staring as we walked in with frustration on his face he didn’t even say “hi”. One male came up to my husband and said “you need help” with an attitude, than he stated his name and quickly walked away. & after that no one helped. Don’t waste your time coming here. No GOOD customer service skills. Very disappointed!
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January 2024 by Terrence Link
I had a good experience with the staff. The young lady steamed and shaped my hat.
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January 2024 by Rose Lopez
As always love going shopping there!!
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November 2023 by donnie yen
4 stars for being polite,Not a huge inventory and clothes and boots are overpriced but affordable
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October 2023 by Mariah Santos
Love my new work boots ! 1st time there at that store. They have fragrances as well , clothes, boots. Plenty of parking ?️
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September 2023 by Ashley Posey
Paranoid workers make you feel uncomfortable. If you have anxiety dont go.
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May 2023 by Maria Cuellar
So went there to get some items for my son he had a 15th to attend to and he wanted jeans and a shirt. So basically I only had one pair jeans, one shirt and a belt totalling $356! I am not going to lie but the jeans seemed good quality let's see how long they last plus they do have a special of getting another jeans for way cheaper price so two jeans total. Now the customer service is not good. The employees seemed busy all the time you have to chase one down to get some help. Still you will find really good clothing
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May 2023 by Maggie Denena
The manager of this store is so helpful! I ordered an online order ship to store to this address by mistake and she made sure it got sent to the correct store so I could easily pick it up! Definitely a life saver
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May 2023 by Diego Medina
Incompetent personnel! They show up late at 10:22 am and still tell us to wait 30 mons because they are not open yet.
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April 2023 by Monica Rodriguez
Rosy is ALWAYS great help. If you ever shop here please ask for Rosy she is wonderful
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March 2023 by Samuel Leon
It was my first time to visit this store and I was impressed. Good variety, good quality and well organized.
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February 2023 by angelica aleman
My husband and daughter just left from there. They said no one help them .daughter bought ariat jacket. They said girl on her phone. We They paid the cashier angel ask them if someone help them they said no he was very nice they look around and girl still on phonei. I always thought people that work there get paid commission.. I guess not. Tks Angel for you great service.
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February 2023 by Michael G
The tall lady did a wonderful job!! the boots she pointed out for me are great..
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January 2023 by T C
Go To Cavenders!!!!!!! I was to this location from Baytown location store—-arrived to be told their boat shaper is “broken” and corporate won’t fix it. When asking for corporate contact information was told by manager “she doesn’t have it” I —- me the customer is to look online and find it. When reminding them I am the customer and could they locate the number—- they gave customer service 1888 number. Called to discover it was the wrong number and CS for boot barn stared each store has no excuse for inoperable machines nor giving out the wrong numbers to customers—-/ Needless to say!! No more Boot Barn—-
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January 2023 by Lincoln Rodriguez
Over charged me on boots then tell me to get to the back of the line and wait longer since I already been waiting an hour in line with 1 person in front of me will not be back after I get a full refundrecommended to go to Cavender’s better service and get in and out faster