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February 2024 by Juan
The customer service was terrible, and the boots are not organized.
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January 2024 by Andrea Estrada
I arrived to the store and wanted to do an exchange and when I first walked into the counter the cashier whose name was "Alexis" stood there on her phone for five minutes until she finally decided to helped me out. I then proceeded to ask a question to see if we could order a shirt and she answered in a rude way and giving attitude. Alexis was not helpful instead Daniel and another gentlemen were.
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December 2023 by Chuck
False report. I called up and they said they can give me store credit and I drove 30 minutes away just to hear they can't do anything about it .
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November 2023 by Karina Y.
Tons of selection for my size. I'm a size 5/5.5 in women and found my favorite black boots there! Everyone was attentive as well and helped me! I almost walked out because they didn't have my size on the shelf but someone caught me on my way out and had found my exact size! I was soooo happy! Coming here again to get boots for the family
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November 2023 by Finally Last one
Amazing amazing i bought a pair of boots and unfortunately the sole started to come off i lost the receipt and the employees there Cindy and genesis were able to help me find it ! They exchanged the boots for me and i went on my way appreciate you guys so much thanks boot barn ? amazing customer service
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October 2023 by Rainer Vonfalkenhorst
Great prices
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October 2023 by Alex Fuentes
As of recent, I've been visiting this store numerous times. Mainly because of size issues and that's my fault and my fault only. The staff has been so patient and caring to get the job done. On top of that they have a wide spectrum of products in their selection and it's almost entertaining just to walk through each isle. Lastly, those who are familiar with boot pricing may come to find that there clearance items and limited promotions tend to offer some cost effective pricing. Be sure to ask around the staff members to check. I can say with confidence and assurance that this is my one and only local store that I can trust when it comes to cowboy boots and western apperel. I strongly recommend you try them out.
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October 2023 by Alex F.
As of recent, I've been visiting this store numerous times. Mainly because of size issues and that's my fault and my fault only. The staff has been so patient and caring to get the job done. On top of that they have a wide spectrum of products in their selection and it's almost entertaining just to walk through each isle. Lastly, those who are familiar with boot pricing may come to find that there clearance items and limited promotions tend to offer some cost effective pricing. Be sure to ask around the staff members to check. I can say with confidence and assurance that this is my one and only local store that I can trust when it comes to cowboy boots and western apperel. I strongly recommend you try them out.
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September 2023 by Carmen Zuniga
The worst experience. all of the girls today were in front area GOSSIPING instead of helping customers like my self. Not one single person offered any help which we needed. Very disappointed, you all should also treat every customer with the same respect and importance my family member went up there and they were very dismissive of him he is a paying customer as well why not be helpful. Get it together boot barn.
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September 2023 by Cristina Topete
I came to return some work pants I bought for my husband because they didn’t fit right. The ladies working here went above and beyond to help us find some that he would like as he needs FR and options are limited. We left with a happy husband that finally has enough pants that I don’t have to wash midweek.
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July 2023 by Chief Executive
Got Stetson hats for my parents and me and was helped by Micah. He is awesome ! Super helpful and told about their loyalty program. They have an amazing selection of boots too. Great experience ! Will be back.
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July 2023 by Google user
Got Stetson hats for my parents and me and was helped by Micah. He is awesome ! Super helpful and told about their loyalty program. They have an amazing selection of boots too. Great experience ! Will be back.
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May 2023 by Robert Phares
Great selection of dress boots and work boots people very helpful
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April 2023 by Regina Garcia
I bought my second pair of boots every in my life. The young lady helping me was nice. I'll post a pick of my boot ls on my blog so you can get the full experience.
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March 2023 by Ryan Burns Lucas
Stopped at this location to get my husband his first pair of boots for the rodeo season—he was so excited. Daniel was so wonderful in helping us construct an entire outfit for him. Upon paying, Arianna, at the register huffed very loud and aggressively when my husband asked to use the cash register that had Apple Pay. A simple ‘yes’ or ‘no’ would’ve sufficed. Even her co-worker looked up when she made such a tiff about a simple request. This review is simply based off how our experience ended. It’s not about how you start but how you finish and the final impression and establishment makes on you.
