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March 2024 by Rachel Cantrell Allphin
Buckle doesn’t normally carry my size in store (33-34) so I bought a few pairs of jeans online. I found several pairs I liked and returned the rest. I forgot the card I used was with my husband so the manager (Kyle) whom I was working with went above and beyond called customer care and had them do the return over the phone. He was incredibly patient, kind, and did not show an ounce of annoyance about the fact I forgot my card and calling customer care. Thank you for being a great person Kyle (Woodlands, Tx) your help was much appreciated!
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March 2024 by Houston Guy
Helpful staff with a good selection of shirts and pants but their belt selection is small. Prices are a little much but not horribly bad. Good amount of fitting rooms scattered throughout, but employee keys are needed to use them.
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February 2024 by Kat Guigliano
Staff is very friendly and ready to assist. I've been to several stores of theirs and this one provided the best customer experience. Store Manager was excellent also.
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May 2023 by Bonnie Pulsipher
I love Buckle. The have great jeans!
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April 2023 by juan m
Had a gentleman from Utah or Colorado assist the family with suggestions based on what he saw what we as individuals were focusing on. Very courteous. Very professional and very helpful. Not only was he able to attend to us, but he was able to attend other customers at the same time on different sides of the store!
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February 2023 by Alan Jenkins
Buckle has great jeans. Today I was amazed by Jessy. Her knowledge of the clothing in her store and what would work best for me was so helpful. I had a wonderful experience.
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November 2022 by Carl Thomas Logistic PRO BIG BLESSING LORD
We walked ? in and it seemed that the one person that was described near the counter is the person who helped Us as my friend is Visually Impaired and she wanted to try on some ? jeans that two fit well and she purchased from J.T. who helped .
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November 2022 by otis lanier
Never buy Rock Revival jeans here, I purchased $200 pair of jeans and the fastened button came off, didn't realize how unique this button was and is not a easy fix, went to several alteration places and all said a new button would be needed or a off brand button, called corporate and they couldn't find purchase in their system and it's been several months, eventhough I physically have jeans and button that came off they refuse to send new button for replacement all because of heavy reliability on a computer system, the system shows random purchases by me but she stated if I failed to give phone # it was nothing they could do, remind you I have jeans and original button on hand...I admit it's been several months but for $200 pair of jeans and you refuse to send me button is ludicrous
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August 2022 by Cristopher M Lopez
Best experience ever didn’t feel pressured at all to buy anything monica Lamarca I recommend 100% she’s very helpful and gives really good options when it comes to shopping very thankful and appreciative for her assistance definitely will be coming back!
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August 2022 by SNL
Still so disappointed every single time I walk in this store (which is not often). I'd rather drive 45 minutes to the next mall than go in this store. I used to work here so it gets me even worse. Today I walked in and there are customers in the store with absolutely no one helping them. I found 6 employees all just hanging out behind the registers. Do they not make commission anymore? Or do they just not care about customer service anymore? It drives me crazy. Why is that store even open if literally no one is actually working.
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July 2022 by Guero_htx 713
Good service good workers greet you at the entrance of the store and very Helping I was helped by amada thanks to her I found some jeans good customer service
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May 2022 by Latricia McDade
Awesome customer service,Great selections
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April 2022 by Patricia Maldonado
Awesome men and womens clothing and shoe store. They got Country Rock Hip Hop Vibe! I've only bought shoes here...employees are Very nice and helpfulm
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April 2022 by Cynthia G
There is always the latest fashion and then some. I can spend hours in this store, but don't have to with excellent customer service. ❤️
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April 2022 by diana reyes
They have such nice clothes here , a little on thr expensive side but very well worth it what you pay for.
