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December 2023 by Leah Bruss
As most of these reviews have stated. The workers are very unprofessional. I placed an order online and waited 2 weeks for someone to get back to me. Every single time I called I would be told they would call me back in a few minutes and never got a call back.I got a hold of a gentleman who directed me to yet another order form because they weren’t able to find my original form. I gave up on this company and found Houston Furniture rentals and sales. They were much more respectful, had better customer service and got the job done in less than 24 hours.I wasn’t going to write a review until I got a call today from the same rude lady that was no help the first time around. She called me and had the audacity to say “I called you three times today” while I waited weeks on end to hear back from someone, getting passed from one person to another. Ridiculous.I wouldn’t recommend this company to anyone.
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December 2023 by Mary Griffith
So far haven’t had any issues!! The fellas at this location are super helpful and quick to fix any issues I have!! Especially 3 of them… I don’t normally like to rent to own anything but glad I chose this place over rent a center or Aaron’s!
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December 2023 by Jay Jay
Staff looked and acted so unprofessional then they want you to sign your life away. Oh and if you live in a extended stay because of what ever reason whether your job has you moved here and you looking for a house or whatever the reason you can cancel getting anything you may need.
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December 2023 by Tabatha Mitchell
Very nice professional answerd all my questions. GREAT TEAM! ?
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November 2023 by jessica bowman
This place is very Unprofessional. I should have turned around when I walked in and even looked so trashy. But being I was ordering new furniture I felt it would be okay. This company DO NOT have a TRUCK to deliver. They are always SHORT staff. And they Blame it on you . The guy told me it was taking almost two weeks for my furniture because they have to go to GREENSPOINT and they are short staffed (not my problem). I asked for the $119.00 back because I never received my furniture. He told me that’s anywhere you go it will take over a week. And was told I would get a call back from the manager to see if I could get it back. It was their fault I wasn’t service not mine. So they basically stole money from me. DO NOT SHOP HERE THEY WILL RIP YOU off. I was without furniture for 15 days and went to another company ordered and received it in 2 days…. This place is GHETTO, UNPROFESSIONAL and will TAKE you money knowing they can’t DELIVER
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October 2023 by Jomeka “Jodie” Miller
If I could give no ⭐ I would. This place is crazy. It's been 5 days and still what I ordered is not delivered in 2 days I'll have to pay and still haven't received anything. I'm so over this place.
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September 2023 by nancy barcelo
Placed order 3 was ago finally got to pay for my order I payed last wk an still haven’t got my deliver the sales rep was rude hung up in my face an had yet to cal to scheadule for my tv to b delivered
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September 2023 by Daylen Bright
This place is down bad we sent in paper work to have furniture ordered twice and they saying it’s not processed. We called to inquire and they said “y’all go about yall day” and hung up. I didn’t cuss, didn’t argue, or anything. This place is unprofessional.
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July 2023 by Aleida Martinez
The Staff is always very friendly. I usually find what I want here.
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June 2023 by Courtney George
I walked in 30 min to closing and was able to get everything I needed.
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March 2023 by Roberto Rodriguez
Horrible service called in with complaint and hung up multiple times never again avoid at all cost
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March 2023 by Junior Rodriguez
Horrible service called in with complaint and hung up multiple times never again avoid at all cost
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October 2022 by posha moore
Nice people and great items at the store
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August 2022 by Deija Taylor
If I could give this place a zero I would, down to the low down manger CALVIN, and his rude employees.. I never even purchased anything from this place ONLY inquired. Then when I called and told them I didn’t want it anymore, I found my items somewhere else, they keep calling and harassing you, to the point they call your references to find you.. MIND YOU I ONLY INQUIRED.. Then when you call them and get a attitude and tell them to stop harassing you and your reference because you no longer need items you found somewhere else, they tell you your being RUDE and hang up in your face! And for CALVIN to still be employed and rude to customers( as I can see from many reviews) this just goes to show what type of business this is..
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August 2022 by Francis Reese
Hispanic lady (sales manager) didn’t catch the name cse she didn’t introduce herself … Very rude when on the phone inquiring also when I arrived at store she was beyond rude as well sitting on the couch on the phone stuck up finger to tell me to wait. Question me about having a vehicle as if I couldn’t rent from them if I didn’t. black associate couldn’t help didn’t say a word only listened to her. When asked is she the only one here working she said “she’s the only one that could help” did not like the service so I retrieve my ID & I left.
