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November 2023 by Free Lander
DO NOT come here…they over charged me 2400 dollars on top of the $200 deposit
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August 2023 by Ashley Childs
If I could leave a negative review and -5 star review, I absolutely would. If you are reading this, they are thieves and should be put in jail. All of them, I won’t go into great detail but I was overcharged $1500 for other fees that nobody can tell me what in the hell “Other fees” even means. Which is quite disturbing when they charged my account $3700 and I have been deficit in my bank and for no reason of my own. I disputed it was my bank and they said that this company stated that I used my debit card with my pin number in their store to authorize this charge. However, this is my business account and I don’t know my pin number because I don’t get cash out and I did not go in the store, except for to rent a car, which they ended up giving me an SUV because it’s all they had, and charge me the amount of the SUV. When they told me they would charge me the amount of the car. Run don’t walk away from this establishment. They are crooks and, I will get to the bottom of it and I will get my money back but until then you should know you are warned.
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June 2023 by Chanh Tran
Fast service, Shantal is very friendly and helpful.
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May 2023 by Solmaria Rosa Colon
Great service I was treated with respect they where able yo find me a car at last min car was clean ? car ran exelant thank you very much and the drip of was un a very close location from my destination
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August 2022 by Isaías Puentes
Upon dropping the truck off and checking out I was charged over double the quoted amount and told it was a glitch while they held on to my money. I have yet to receive a refund or proper explanation.
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August 2021 by Elizabeth Nan Baker
Good service.
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July 2021 by Rob Bartlett
The rent car industry is unhinged. We have spent a great deal of money over the years w Budget. They are rewarding us with exorbitant prices now to pay for their bad business management during the pandemic. So much for loyalty. We will share a car rather than pay thru the nose for a rent car while one of our cars is in the shop.
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May 2021 by Pedro Iván Flores Carranza
The guy at the desk was really cool. I drove the rented car across all Houston from corner to corner and the car was amazing!
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February 2021 by Myzz Cookie Music
I recommend to YOU! Drive safe..
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June 2020 by Lady X
I rented a uhaul small box truck from them. Staff was very friendly, and the process was quick. The price was very affordable too! Next move I'll def be renting from them again.
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April 2020 by mokhtar jan
Bad service
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March 2020 by BUC BUC
Rent a car for less and affordable. Few weeks ago, I needed to rent a car. Every single car prices were skyrocketed. I am a college student and every cent means a lot to me. I started to such online to see which car I could rent. Here I was with Budget car rental. I saw their coupon that discounted 25% on my overall price. I was very skeptical if this was legitimate but I went ahead to try anyway. I paid everything online and once I got at the rental area, I didn't have to even present a receipt. My car was ready. Did I mention I pay 9.00 a day for insurance? That's right. 9.00 and other cars were 15.00 dollars a day for insurance. The car that I got was clean and in great condition. I enjoy every aspect of my service with them. I barely give 5 stars and they got it!?
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February 2020 by K Hernandez
Predatory practices. Go elsewhere.
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February 2020 by Dean Carter
Good&Fast
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November 2019 by Precious Armstrong
Umer wins the best customer service award from me!!! Very pleasant to work with. Will be coming to this location all the time.
