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October 2023 by Tarek Hantour
THEY DO NOT ACCEPT BUDGET TRUCKS HERE. THIS IS NOT A BUDGET TRUCK RENTAL LOCATION. THEY ONLY WORK WITH UHAUL.
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June 2021 by Eric Woodraska
Got a truck but it wasn’t the size I wanted. I had booked months in advance. The lady was trying to help as much as she could
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May 2021 by Adin Gosine
Booked a truck a week in advance. Called the location the day before to confirm I was good. Showed up at the scheduled time and they said they gave the truck to someone else. Ruined my moving plans. Didn’t call in advance to give notice.
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March 2021 by Pranav Chopra
Booked a truck, showed up, no truck available. That’s an automatic 1 star. Lady seemed sweet but absolutely unacceptable.
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October 2020 by Drop It Delivery TX
I’ve recently start using budget trucks for my business needs and this location has been my favorite place to get my trucks. Very convenient . Easy pickup and Drop off.The staff is very friendly . Joyce is the best.she will get you in and out in no time. I definitely recommend this dealership. Thanks again for your support.
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September 2020 by Jer Dav
Good service. . .very expensive.
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December 2019 by Rachel D.
I made a reservation for a 26' Truck rental at 2:30 pm today. I arrived a 2:30 pm and waited over an hour for the woman who worked there to show up to work. The attendant in the gas station attached to the Budget called the woman repeatedly and she assured us she was "on her way." I ended up calling Penske and rented a truck immediately. I made sure to tell the 3 other people waiting for their trucks to call Penske. What a joke! Don't go here.
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September 2019 by Caroline Pette
We waited for over 30 minutes and no one showed up. It was just an empty desk an hour and a half before they were supposed to close. The nice woman at the gas station counter said the budget lady would be right back, but she never came. We cancelled our reservation and called uhaul right away.
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June 2019 by Rexxx Daniel
Piss poor lies, don't use.
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May 2019 by Chip Smith
I rented a big truck. It did the job. After 875 miles of being on eye level with the big boys in 18 wheelers, me, my stuff and truck arrived on schedule. Whew buddy. A bit pricey, but what can you do? The alternative was abusive. A successful endeavor. No truck complaints, plenty of road and discourteous driver issues. Still a bit pricey!
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June 2018 by American Team Movers
Worst place ever!!! Poor costumer service. The lady charge my twice and didn't want to refund me. DO NOT GO THERE!!!!
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May 2018 by Lisa Landry
Rented a moving truck through Budget this past Monday for a move Friday morning. Got a call at 4:30 PM the day before the move saying they don't have the size we were promised (26ft) and the biggest they could offer is a 16 ft truck. How did you not know until closing time the night before that you didn't have what we ordered? Way to put us in a bind for a long haul move!
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April 2018 by Ty Morris
Been using them for years and I have always had a great experience. Never once didn't have the trucks I needed and being able to fill them up on-site is the most convenient part about renting here.
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August 2017 by jack arnold
There were no truck available after I went and had a reservation ahead of time online. This is ridiculous
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July 2017 by Gabriel Morales
Very pleasant manager to work with, and the trucks available were nice and clean, and functioned perfectly. The location on I10 and Studemont is very convenient for Heights dwellers! Would work with them again. Thank you. -Gabriel