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March 2024 by fly.cool.chick
I recently had the pleasure of experiencing the exceptional service provided by Caliber Collision-Pearland, and I must say, I am thoroughly impressed and highly satisfied with the stellar job they did in repairing my 2021 Volvo S60. The circumstances leading to the repair were quite unfortunate, as my car had been damaged in a parking lot unbeknownst to me. Upon inspection, I discovered scratches on the passenger doors and severe damage to the molding at the bottom of the doors. Caliber Collision is a serve parter of Progressive Auto Insurance which is how I came to use Caliber for my repair.From the moment I contacted Caliber Collision, I was met with professionalism and a genuine dedication to customer satisfaction. Reuben Pena, my advisor throughout the repair process, exemplified outstanding customer service in every interaction whether via text or phone calls. He made sure that I was informed and updated every step of the way.The turnaround time for the repair was impressive, and when I picked up my Volvo, it was like new. Not only were the scratches and damage completely eliminated, but there was also no indication whatsoever that my car had ever been damaged. The paint matching was flawless, and the molding looked brand new.Because my experience was positive and hassle-free; I wholeheartedly recommend Caliber Collision in Pearland to anyone in need of automotive body repair services.
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March 2024 by Danie Dix
Caliber Collision is definitely 5 stars in my book. I have already told friends and family how very happy I am with the look of my vehicle and how wonderful the customer service was from the employees. Ruben was awesome about keeping me updated on the status of my vehicle, and the receptionist did all the work for my rental car. I am so impressed. Thank you guys!
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March 2024 by Eva Parada
I'm so glad I picked this place to fix my GMC We went out of town, and we accidentally hit a deer We brought the vehicle to John in November of 2023 We just got it back today but the whole process was very easy John let us know almost every other day what was going on by text Im glad it's fixed and it looks like new again if you need your car fix see John I highly recommend this place
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March 2024 by Steve Trigilio
This Caliber Collision is amazing! The General Manager Joey Cantu and his team were extremely polite and helpful. I will definitely be recommending them to my family and friends.
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March 2024 by Luis González
I just want to thank Jose Cantu and his associate Vidal Jr for a 5 star service very knowledgeable and fair when it came to pricing I would recommend Caliber Collision Pearland to anyone that needs body shop repairs. Jose Cantu went above and beyond taking care of me and my vehicle.
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February 2024 by Anthony Tran
Caliber Collision provided excellent service for quality vehicle repair and on schedule.Service: Body & Trim
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February 2024 by Tucker Read
Great service and quality of work!
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February 2024 by khanh khanh
They did great job, my car was completed and cleaned very well.
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February 2024 by LaPorsha Jones
Everyone was so helpful and they did an awesome job.
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February 2024 by Jennifer Ortega
Attention to detail
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January 2024 by Manny Omran
They did a great job! Vidal one of the nicest people I’ve met! Thank you
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December 2023 by Reneè B
1st I'd like to say Vidal was nice and helpful, but the rest of my experience was not good. I'll try to keep this as short as possible. I understand delayed parts is not on them, but they had my car for over month and was still waiting on a part. I told them if it's drivable I'll use it while I wait on the part. I pick up my car only to find trash and parts left in th back and the door to the gas tank not opening or staying closed properly. I take it back up there. That took longer than it should have. Over a month later my part finally comes in. I take my car back up only to leave with the top of my car damaged because they let their garage door close on my car. At 1st Justin offered to pick up my car and even fill up my tank. A week later after calling multiple times and again waiting on a part, my car is fixed, but my tank was not filled up. They didn't even wash it like a response said they do on another review I read.Update as of 12/18:I emailed the address in the response and it kicks back undeliverable. I copied and pasted the email address straight from their response.
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December 2023 by Alkaia Joe
I had damages to my vehicle due to a side swipe hit and run. Thankfully it was still somewhat drivable. I dropped my car off on Oct. 25th, it was repaired and ready by Nov.7th and picked up on Nov. 9th. I love how my car almost looks like I drove it off the lot. The service provider, Justin was in constant communication with me throughout the entire process via my preferred method. Once I picked up my car, he did a quick rundown of all the repairs. Even the service desk clerk was absolutely pleasant. No complaints whatsoever. This will be my go to collision center. Here are some before and after pictures.Services: Tires
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December 2023 by Evelin Venegas
Hello I would love to say this place here LOCATION was amazing !!!! Very kind people helpful with anything I needed .. VIDHAL he was so kind and very understanding of my situation always keept me updated on everything & every little detail . When I finally receive my car I was very impressed to say they did an amazing job they even washed my car inside and out wow !!! Love them -also mind you the loacation was only 7 min away from my home . EXCELLENT JOB GUYS !!! Thank you so much ?
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November 2023 by Chris Campbell
Customer service and communication was superb! I was informed during the entire process. They made it seamless. Vidal added the personal touch in communicating!Workmanship of the repair was also spectacular! When completed Vidal walked me through everything that was repaired and made sure I knee there was lifetime warranty on all their repairs.I would recommend everyone I know to bring their vehicles here!!!
