Capital One Bank offers a positive banking experience, highlighted by friendly and knowledgeable staff. Customers appreciate the patience and professionalism of representatives like Mr. Davion and Ms. Terica, who assist with account setups and resolve issues efficiently. The bank's new drive-up ATM machines have improved usability, making cash deposits and withdrawals hassle-free. While there are fewer branches, this location has been well-reviewed for its smooth processes and reliable service. Overall, clients report satisfaction with their accounts, including checking, savings, and credit card options, and recommend the bank for its helpful staff and effective services.
Love this bank from Ms Terica on dwn to the other employees they are always friendly.
October 2025
They need to have the drive thru open until 6. They no longer offer free notary. Customer service has become a thing of the past.
May 2025
Had to set up some new accounts today and was greeted by Mr. Davion. He helped me through the entire process and was very patient, professional, and knowledgeable. I definitely appreciate his time and help with this process. It was really smooth. 😊 10/10 recommend.