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November 2023 by Alex Waters
Be careful, got an interior clean and they missed my trunk. Had to go back and bring it up with them, then got a half hearted vacuum back there. Overall the interior clean was weak, literally just a (not great) vacuum. No surfaces wiped, streaks on the windows. $30 for a vacuum, not worth it. Everyone was friendly though!!
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November 2023 by B Wilson
After not being notified of fluctuating membership pricing I'm canceling my membership. Was told that membership prices have changed "recently" but after having the manager pull up my account it's evident that membership prices have been changing since the start of my membership back in March 2023. The work is also not up to par. Believe the other reviews supporting this statement. This is a dishonest business practice. Keep an eye on your account.Update to Business' response: Unfortunately the initial review is correct and I won't be able to delete my review at this time. Through the months my account was inconsistently charged ($15, $16, $18). While unlimited carwash pricing has decreased this month other services like vacuuming, full cleaning services, etc. have increased. At no point were email notifications or a heads up given to members. Consider making membership accounts available to view online for clarity and notifying members of price adjustments. The initial review also contains info on the level of workmanship which cannot be deleted as I believe it is an accurate assessment.
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November 2023 by Kervins Delphonse
Went in for an oil change, car wash and inspection. Was told that there was an issue that would not pass the inspection which helped a lot as other places would have just failed the inspection and ask for the cost of performing it anyway. Staff was very friendly, quick and efficient with all services.
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November 2023 by May G.
So this review is strictly for the unlimited car wash membership/experience. I've been a part of a few unlimited car wash memberships in the city, but decided to switch to this one since it is significantly closer to where I live. They have several different packages to choose from ranging from whether you want a basic wash to interior cleaning as well. Prices are decent as cheapest membership is $15. The website to purchase memberships off of is not intuitive like other places, so I would recommend purchasing at the actual store. Although you get a barcode sticker for your car, you still have to click on the kiosk screen and it takes a bit for the barcode scanner to read your code. Then you get a receipt and have to put it on your dash (a lot more work than other places.)The actual car wash is pretty small, and honestly pretty slow. I make sure to come at off-peak times bc I can't imagine how long it takes when there is a line of cars. One of my biggest pet peeves about the car wash is the quality of the wash. It honestly doesn't do that great of a job. Yes it looks better than before, but not like I paid to get a car wash. This past time I went, there were minimal suds, so I'm not sure if that is the owner skimping or if that's just what the chain does. Finally, they offer hand drying. Yes, its a nice touch, but theres something about it Im not sure I like. Tipping culture prompts me to want to tip everytime, but how is that a membership deal if I have to tip? I would like to hear from other customers to see if they tip for their membership washes or not. Maybe just me that feels bad. I realized if I am in a rush and have to drive off before I get a hand dry, I end up with water spots all over the car. I didnt have that problem with other car washes. Hope this review helps.
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October 2023 by Francisco Moreno
Max and the team there did an amazing job, I had a huge stain in the back and he made it disappear. The team was incredibly nice, took about an hour for car wash and interior cleaning well worth the time and money would recommend ask for Max.Services: Auto detailing
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September 2023 by Reggie Barnes
Max is does an excellent job at paying attention to the detail. One the best to service to my cars. Make sure to ask for him.Service: Auto detailing
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September 2023 by Angelea Letbetter
Don’t live nearby anymore and still drive over for oil changes and inspection. The guys in the service bay are always super nice and helpful. Wait time is usually quick, but today had to wait for almost an hour.Service: Oil change
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September 2023 by kirsten ling
Ahmed and his team were great getting my car super clean. They're attention to detail is great and the car looks terrific. I come often and am grateful for J and his friendliness!Services: Scratch removal
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September 2023 by I.J. Williams
I have been coming here for years, because of convenience, not because of the service. They do a VERY basic clean and I pay for their Platinum Pass every month.They do not clean mats, I was informed I have to pay extra for that… I have rubber mats and they said I have to pay $6 per mat for shampooing. I paid for the detail interior clean add on ($55) and it still doesn’t include matt cleaning… makes no sense i have to pay extra to have them do what they should do… and they still a halfway job, I think it’s time to cancel and find somewhere else to go.There had never been a time I come and my car is cleaned and I’m impressed… and i tip EVERY time.
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August 2023 by Ms.Tawanna Espree
Looks tobe a nice place,s stopped here for gas a few times. You better have a card for the pump. There is never anyone at the front counter to pay cash. The focus is definitely the ar detailing. Just let me know selling gas is your side hustle I'll keep it pusing..
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August 2023 by Peter C.
Thy brought in a new manager over 20 years experience. Nice guy. The employees are friendly there attention to detail is superior to all the other car wash I've been to.
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May 2023 by Corey James
Been coming to this car wash since it first opened, and it became my go to car wash bc I’m a native of “midtown” before the Gentrification that happened to make it midtown. I recently went and was informed the price changed and they now have u paying for the vacuum separate from the actual wash!! Then it’s cost $20 to vacuum your car!! And u add the price of the actual was onto the $20. It’s a crazy idea and me person I rather pay more for the wash than a vacuum that takes 5-8 minutes to complete. And it’s not like they do a flawless job on the vacuum. They lost me on this one. I will vacuum my own car for $5 bucks and maybe get a Carwash from them. I paid $32 for a machine car wash when I can go to Aqua Hand car wash and detail and get my car HAND WASHED FOR $35 and it doesn’t take 40 minutes!! Bad choice I don’t like it none of my friends like the new system
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April 2023 by batuhan arslan
The $35 detail service is a rip off. I could have done this myself in 5 minutes for free. The workers are not helpful and I asked to speak with the manager but she was conveniently not around. Everyone seems unhappy to be here as well.Services: Vacuuming
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April 2023 by C. Litozway
I’ve been a customer to this place for over 5 years. I thought they would be perfect place to get some cleaning services. They explained to me the reason why they wouldn’t wash an internet used dirty carpet, (not installed in vehicle) she claimed and positively identified green mold. This worker then went on to state company policy about they wont clean mold, vomit, blood, and certain stains. In this case she can’t clean green mold because of health concerns. She then promptly dismissed me by walking away mumbling policy, my reply to her “I’m trying to give you guys money, I asked her where I can see this policy written? She didn’t bother to look my way as she walked away. I never leave reviews especially negative ones, I personally hate writing. I thought I should tell others and share how this company treated a local loyal customer. I’ll try to upload a pic of condition of carpet in question for a Jeep Wrangler unlimited.
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April 2023 by Adam S.
DO NOT COME HERE. Came in with a small request to clean my interior. Said they would wash it as well so i said sure. Came out to a scratch on my BMW and interior was not cleaned. I'll survive though, I'm certain their business won't.
