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September 2023 by Jorge Gonzalez
Thank you so very much Carol Norman's Pro Shop , for the exceptional great service displayed to me ; and i highly recommend all Houstonians whom go bowling ? , and that may have a personal bowling ball that's needing cleaning or holes drilled or redrilled ; to stop by and check it out , and i tip my hat off to all the staff/employees/management #......God ? Bless You And All Your Loved Ones at Carol Norman's Pro Shop Amen ? #.....
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August 2023 by David Homsey
Carol and her people are incredible!Carol took time to fit my ball perfectly. Then she took me out to one of the lanes and critiqued my form. She gave me a few insights I was unaware of and I surprised myself!I couldn’t be more pleased with the customer service that I received!
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August 2023 by Ashton Fontenot
Went up to get my ball drilled, shows online as open until 2pm and they were closed. Don’t believe the store hours - should probably call before you go up there.
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May 2023 by CIRESEMAHT
They take the time to make sure your ball is drilled correctly for you before you leave. Great customer service. I've never experienced this kind of customer service from any Pro Shop I've been to.
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May 2023 by Aiden Montoya
Absolutely fantastic place. If you are looking for gear, services, or/and great customer service, look no further! I am a intermediate level bowler and the services provided at this pro shop have been absolutely perfect for me! If you’re in the area and need your ball drilled or if you’re looking for some great advice stop this is the place to go! Thanks guys!
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February 2023 by Michael Davis
This place is the very best. Came in for a new ball and walked out with an improved game. These ladies know & love their craft and it shows. Sign up for a lesson like we did, the information they provide is a game changer.
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January 2023 by Jeff Carlile
Wonderful and professional customer service. After they drilled my ball. I asked if I could throw the ball and Donna showed me how to throw my new ball and offered to let me play a game for free. I had to turn down the free game. I was on lunch break. Carol explained to me how the lanes work with oil. Great experience for sure. Thanks Carol and Donna. Yall are the best.
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January 2023 by Blum Blum
Carol is awesome and very knowledgeable about the sport of bowling. I signed up for a private bowling lesson with Donna. She is a talented teacher who explains skills and strategies in a way I understand. Both ladies are wonderful, and I am gaining more confidence in bowling. I purchased a new bowling ball as well as got my hand fitted properly. I'm so thankful for these ladies.
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December 2022 by Henry Smith
Five star . Would give it six if I could . Ask all questions and had me bowl a few shots. Discussed options with me for new equipment . After equipment measured and drilled more shots with new equipment. That was not the best part of the experience though . Nick , Carol and Crystal just awesome human beings. They make you feel welcome from the get go and treat you like family. Drove approx 70 miles . Will do it again when more equipment needed. Use em . You will not b sorry ! God bless .
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September 2022 by DAVID AVERRE
We needed new equipment after not bowling for over 10 years. It was suggested to go out to her shop at Del Mar. We were not disappointed. Great atmosphere, great knowledge and the willingness to take the time needed to ensure we got what we needed. Cannot ask for a better experience!
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May 2022 by Jason Loesch
The Ladies are very knowledgeable on bowling bowl needs and drilling for you. The shop gets very busy but it's a testament to their work and how many people trust them. I've had multiple balls drilled here and they've never steered me or family wrong. Always very welcoming to newcomers as well so if you're new to the game, give these ladies a chance! You won't regret it.
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April 2022 by Jesse L.
What a wonderful group of people that run this pro shop. I bowled a ton in college but ten years later i am just now getting back into bowling so i got fitted for a new ball and i could not have asked for a better experience. Everyone was extremely patient with me, gave great advice and took a ton of time with me to make sure I got what i was looking for. Carol and Donna both came to watch me throw and gave great advice to help improve my bowling while setting up my new ball. Whether a seasoned pro, or new bowler looking to buy their first ball, i highly recommend you come here!
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March 2022 by Steve B.
A HUGE thank you to Carol, Donna, and the rest of the team at the pro shop. I went in to purchase the Storm Phaze 4 as a replacement/complement to my current Ebonite Destiny Hybrid, and they did way more than just sell me a bowling ball. Donna took the time to watch me bowl and was able to quickly point out flaws in my form and offer tips to fix them. Not only that, she let me work on incorporating her tips and stuck with me while I did so. The whole process was extremely smooth, with Carol taking the time and care to precisely measure out everything needed to drill my new bowling ball and also the finger inserts. I later found out that Donna intended on purchasing the exact ball that I was getting, yet she helped me out every step of the way and didn't (jokingly) hold that against me. Everyone there was very helpful and friendly, and I will gladly do business with them in the future. Thank you!
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February 2022 by Carl Hannon
Carol has to be one of the nicest people I've ever had the pleasure of meeting. She drilled my bowling ball within 15 minutes and did a great job. I'll definitely be a return customer.
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December 2021 by Alan F.
The moment you walk in you feel like family. Friendly and knowledgeable there is no other pro shop I would visit in Houston for my bowing needs!
